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Almstead Tree, Shrub & Lawn Care Company · 2 months ago

Administrative Assistant Logistical Operations

New Rochelle, NY

Full-time

Onsite

Entry, Mid Level

$21/hr - $28/hr

2+ years exp

Almstead Tree and Shrub Care is a family-owned arboriculture firm that has been serving the NY, NJ, and CT tri-state area since 1964. They are seeking a career-driven Administrative Assistant to schedule and route technicians, track service visits, and coordinate client communications.

EmailEnvironmental ConsultingHealth Care

Responsibilities

Configure routes and services for technicians based upon production minimums and look for ways to exceed those production requirements through efficient routing

Understand all relevant paperwork and work orders with attention to special notes and directions about clients for routing

Make phone calls for call-ahead services and alert clients by email where appropriate

Question, correct and communicate with technicians throughout the day as needed to maximize efficiencies

Confirm appropriate inventory of products so that all services have necessary resources for completion

Keep all records and files on credits for technicians and ensure Department of Environmental Conservation (DEC) compliance in reporting and management of department

Involvement and participation in posting data for sales and payments and assisting Billing Manager in Billing Department as directed. Reconciliations and data management as directed

Assist with incoming phone calls for client assistance and customer service

Create invoices to assist billing department when required

Route incoming phone calls to various personnel

Type work orders and proposals, and perform additional administrative work as directed by Office Manager

Assist with pulling of files for payment and copying checks, A/R management, and Purchase Order system

Ensuring client records are current, filing duties as required

Authorize and send out annual maintenance contracts to current/former customers during non-peak season (Winter)

Qualification

Customer service skillsTime managementOrganizational skillsMicrosoft Office SuiteQuickBooksData managementBilingual English/SpanishAttention to detail