Nothing Bundt Cakes · 2 months ago
Sales Champion customer service
El Paso, TX
Full-time
Hybrid
New Grad, Entry Level
$15/hr - $15/hrNothing Bundt Cakes is seeking a Sales Champion who is friendly, outgoing, and skilled at upselling to customers. The role involves greeting guests, maintaining product knowledge, processing orders, and ensuring a positive guest experience while adhering to health and safety guidelines.
Food and Beverage
Responsibilities
Promptly greets walk-in and phone guests with genuine warmth and helpful enthusiasm to determine interests and needs, and follows NbC Sweet Steps of Service to create a superior guest experience
Maintains strong product knowledge to educate guests on NbC cake distinction, size and flavor profile options, pricing, special promotions, and complimentary retail merchandise
Suggests additional merchandise, including balloons, candles, and cards, to complete a unique celebration
Processes guest orders efficiently and accurately utilizing the point-of-sale system and invite guests to join NbC Email Club to benefit from special promotions and remain connected
Upholds a clean and organized bakery presentation, which may include routine sweeping/mopping of the floor, and dusting/cleaning of countertops, windows, and other surfaces
Replenishes retail merchandise and cake display case to ensure a strong visual presentation
Assists the Crafter in preparing cake decorations and packaging supplies as needed
Complies with all health and safety guidelines and NbC policies and procedures, including strict adherence to dress code and personal hygiene
Maintains a consistent work attendance and punctuality record
Qualification
Required
Must be 16 years of age or older
Exceedingly friendly and outgoing
Ability to upsell to customers
Ability to overcome objections while maintaining a positive guest experience
Strong product knowledge to educate guests
Ability to process guest orders efficiently and accurately
Maintain a clean and organized bakery presentation
Assist in preparing cake decorations and packaging supplies
Comply with health and safety guidelines and policies
Maintain consistent work attendance and punctuality
Exhibits high energy and strong interpersonal skills
Enjoys interacting with diverse people
Ability to perform multiple tasks simultaneously with attention to detail
Diligent, organized and self-motivated
Ability to understand and carry out oral and written instructions
Comfortable with new technology and point-of-sale systems
Understand basic arithmetic and perform calculations
Capacity to stand for extended periods and work in a fast-paced environment
Flexibility to work various shifts, including early mornings, evenings, weekends and holidays
Preferred
Previous guest service experience at a bakery, restaurant or retail store
Company
Nothing Bundt Cakes
Nothing Bundt Cakes is a franchisor of gourmet bakeries offering specialty bundt cakes and related merchandise items.
Founded in 1997
201-500 employees
Funding
Current Stage
Growth StageTotal Funding
unknown2021-05-14Acquired
Leadership Team
D
Debbie Shwetz
Co-Founder
Alan Gulachenski
Owner
Recent News
San Bernardino Sun
2025-12-29
The Journal Record
2025-12-04
Food Business News
2025-11-04
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