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World Insurance Associates LLC · 6 hours ago

Senior Account Manager, Employee Benefits - Mount Laurel, NJ

Mount Laurel, NJ

Full-time

Onsite

Mid, Senior Level

$120K/yr - $125K/yr

5+ years exp

World Insurance Associates LLC is one of the fastest-growing insurance brokerage firms in the United States, specializing in various insurance lines and employee benefits. The Senior Account Manager will manage and grow mid-large market clients, ensuring quality service delivery and implementing new solutions for clients and prospects.

AdviceCommercial InsuranceEmployee BenefitsFinancial ServicesHealth InsuranceHuman ResourcesInsuranceLife Insurance

Responsibilities

Manage and support middle and large market clients, ensuring quality service delivery within established scope of work, workflow, standard operating producers, and professional excellence standard

Provide strong Employee Benefits technical expertise to clients and service team members through advanced knowledge of plan design alternatives, underwriting and funding concepts

Drive utilization and ensure accuracy of all agency management system information for marketing, benchmarking, policy, premium and commission detail, updates system with ongoing client activities

Participate in new business presentations for middle and large market clients promoting our value proposition, scope of services and product offerings to prospective clients/new client contracts

Participate in building strong client relationships for strong client retention and satisfaction from both a strategic and tactical client management perspective

Project manage the client service plan, collaborating with internal team members and external carrier partners to execute on scope of services, key initiatives, and project timelines; coordinate a smooth transition process for onboarding new clients

Deliver proactive day to day client service and consulting, collaborating with the team to resolve issues (eligibility, carrier coverage and claims issues, compliance; health care reform, HIPAA)

Lead the delivery of enrollment, benchmarking, financial and utilization data based on financial review standards and make recommendations as appropriate

Support the renewal process, including marketing activities, underwriting and renewal development, and negotiating on behalf of client and providing program recommendations

Educate clients on the regulatory and compliance environment within employee benefits

Maintain relationships with internal and external business partners and carriers

Oversee renewals and marketing efforts of clients, act as an advisor to teams in carrier selection, financial negotiations and client service planning and recommendation

Qualification

Employee Benefits expertiseLife/Health insurance licenseProject ManagementFinancial acumenNegotiation skillsCommunication skillsBachelor's degreeRelationship managementRegulatory knowledgeExcel skillsPPT skills

Required

Minimum of 5+ years' experience with mid-large broker experience and self-funded knowledge

Bachelor's degree in a business-related program or equivalent education and/or experience in the insurance industry

Active Life/Health insurance license required

Strong Project Management skills, comfortable leading client strategy and benefit plan recommendations

Demonstrated understanding of carrier implementation and the full scope of service deliverables for mid/large clients, including some exposure to benefit harmonization with M&A activities

Advance knowledge of group benefits in multiple product lines (i.e., medical, dental, life, AD&D, disability) and innovative vendor solutions including knowledge of federal/state legislation related to the insurance industry

Strong financial acumen, with the ability to manipulate and interpret financial data for effective decision making and plan performance

Demonstrate knowledge in plan design, underwriting and funding concepts with experiences in delivering benchmarks, plan design modeling, pricing/budget setting

Strong knowledge of industry trends and internal and external third-party products/solutions, beyond traditional insurance products

Strong negotiation and relationship management skills, supported by technical knowhow

Strong project management skills to develop client service plans and execute on the implementation and management of multiple external and internal resources and deadlines

Ability to participate in leading client decision makers through the development of a multi-year strategic plan that includes tactics, solutions, and program recommendations

Advanced skills in Excel, PPT and EB analytical tools, models, and capabilities

Strong verbal and written communication and presentation skills, with the ability to build rapport, present with clarity and impact and adapt communication style at various levels

Ability to travel 10-20%, primarily New York statewide

Benefits

Competitive benefits package

Variable pay programs

Company

World Insurance Associates LLC

World is a leading financial services organization that uses its vast resources and industry expertise to empower people to make informed decisions to improve their risk management and financial outcomes.

Founded in 2012

Monmouth Beach, New Jersey, USA

1001-5000 employees