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FNBO · 2 days ago

Mortgage Loan Originator, Mortgage

Omaha Metropolitan Area

Full-time

Hybrid

Entry Level

1+ years exp

FNBO is committed to the success of its employees and is seeking a Mortgage Loan Originator to help customers achieve home ownership. This role focuses on delivering a personal mortgage experience, originating and closing loans, and developing relationships with customers to guide them in their mortgage journey.

AccountingBankingFinanceFinancial ServicesMortgage

No H1B

Responsibilities

Provide an outstanding customer experience by listening to the needs of the customer and providing solid advice and guidance on mortgage loans

Originate and close mortgage loans while ensuring compliance and meeting file accountability guidelines

Collect and input complete applications using the FNBO Mortgage system

Give an excellent customer experience by setting proper expectations and making sure we deliver on our promise throughout the process

Consult with clients about current and future mortgage needs to help them achieve their financial goals

Continually look for ways to increase revenue and reduce expenses

Provide comprehensive, timely and professional written/verbal product solutions to customers

Meet and/or exceed defined monthly and annual sales goals and contribute to our overall divisional goals

Meet monthly with manager to review performance goals and expectations outlined in the Mortgage Loan Office’s 'Plan for Success'

Provide Mortgage education and support to assigned retail branches

Support FNBO CRA & Fair lending requirements by: Utilizing FNBO product mix supporting MMCT, Emerging Markets, LMI and specified state bond loan programs

Regular hours of qualified CRA Community Service Volunteer hours

Maintain and grow a comprehensive knowledge of current mortgage products, services, and operating procedures

Effectively utilize knowledge and all resources available to support team member competency development

Work in a collaborative manner with internal mortgage partners to ensure customer files are processed in an efficient and timely fashion

Partner across all areas of FNBO to optimize referral opportunities to meet the needs of the customer

Maintain internal and external partnerships to provide products and services

Proactively identify areas of opportunities for the mortgage division to be successful and best in class

Understand and comply with bank policy, laws, regulations and the bank’s BSA/AML Program as applicable to your job duties

Exhibit professional behavior and promote positive working relationships. Main regular and predictable attendance

Qualification

Mortgage loan originationCustomer service skillsSales abilityNMLS registrationMicrosoft WordExcel

Required

High School Diploma or equivalent

Strong sales ability

Excellent verbal and written communication skills

Demonstrated customer service skills

Working knowledge of Microsoft Word and Excel applications

Open availability 8am-6pm M-F and 9am-1pm Saturday (central time)

This position requires S.A.F.E. Act registration with the Nationwide Mortgage Licensing System (NMLS). Qualification requirements include meeting applicable financial responsibility, character, credit fitness and criminal background standards. Successful candidates must meet ongoing regulatory requirements including acceptable background investigation and credit report results

Candidates must possess unrestricted work authorization and not require future sponsorship