Agivant Technologies · 3 months ago
Voice & Networking Engineer (Seattle)
Agivant Technologies is an IT Services company seeking a Voice & Networking Engineer to support their internal voice calling and outbound communication infrastructure. The role involves managing SIP-based telephony systems, troubleshooting call routing issues, and collaborating with carriers to ensure compliance with telecom regulations.
Cloud Data ServicesE-CommerceInformation Technology
Responsibilities
Manage and maintain SIP-based telephony systems (Asterisk, CUCM, Cisco Voice Gateways)
Troubleshoot call routing, trunking, and carrier interconnect issues
Maintain and optimize voice gateways (CUBE and non-CUBE), IVRs, and ACDs
Collaborate with carriers and ensure compliance with PSTN and regional telecom regulations
Support networking for telephony, including routing, IPv6, and ACL-based security
Automate monitoring and maintenance tasks using Bash and Python scripts
Document configurations, workflows, and infrastructure changes
Qualification
Required
4-7 years of work experience
Strong telecom experience
Manage and maintain SIP-based telephony systems (Asterisk, CUCM, Cisco Voice Gateways)
Troubleshoot call routing, trunking, and carrier interconnect issues
Maintain and optimize voice gateways (CUBE and non-CUBE), IVRs, and ACDs
Collaborate with carriers and ensure compliance with PSTN and regional telecom regulations
Support networking for telephony, including routing, IPv6, and ACL-based security
Automate monitoring and maintenance tasks using Bash and Python scripts
Document configurations, workflows, and infrastructure changes
Solid understanding of SIP protocol and VoIP call flow
Experience with Asterisk (open-source IP/PBX) and Cisco Unified Communications Manager (CUCM)
Knowledge of CVOICE concepts and maintaining Cisco IOS-based voice gateways (analog, ISDN, SIP)
Experience troubleshooting with carriers and understanding IVR/ACD systems
Familiarity with regional PSTN regulations
Strong grasp of route/switch fundamentals as they apply to telephony
Working knowledge of IPv6 (dual-stack and single-stack voice)
Experience with Cisco IOS, ACLs, and network security
Comfortable managing CentOS / RHEL environments
Proficiency in bash/shell scripting
Ability to write and run SQL queries
Experience developing Python 3 scripts for automation
Preferred
Cisco VCS experience and understanding of WebRTC clients
Security-minded approach to network operations
Familiarity with Chef/Puppet and AWS EC2/RDS
Company
Agivant Technologies
Agivant is a new age AI-First Digital & Cloud Engineering Services Company.
Funding
Current Stage
Growth StageRecent News
2025-05-20
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