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USAA · 5 months ago

Benefits Advisor (Mid-Level) - Leaves and Programs

United States

Full-time

Remote

Mid Level

$77K/yr - $147K/yr

4+ years exp

USAA is dedicated to empowering its members to achieve financial security through exceptional service and products. The Benefits Advisor will manage leave programs and vendor relationships, ensuring a supportive experience for employees during important life events.

BankingFinancial ServicesInsuranceVenture Capital

No H1B

Responsibilities

Leave programs subject matter expert

Vendor and program relationship manager

Onsite services support to include managing onsite child development center relationship

Back-up care program management

Leads communication efforts across the benefits team, builds relationship with Association communications subject matter experts

Manage the MyTotalRewards portal

Event planning, coordinates all Annual Enrollment Fairs across all campuses

Provide expert mentorship in the design, development, and administration of employee benefit plans

Support the daily operations of benefit programs, ensuring they meet all legal and contractual requirements

Analyze trends and data to identify and solve benefit-related issues, finding the best solutions for the organization and employees

Help resolve sophisticated issues related to employee benefit programs

Ensure that benefit programs and vendors align with the company's overall Total Rewards philosophy

Assess vendor performance and ensure contracts deliver excellent service to employees

Collaborate with partners to improve and refine employee benefit program goals

Evaluate how well benefit programs are working and the impact of changes made

Ensure benefit programs follow all applicable laws and regulations, staying ahead of changes that may affect offerings

Research and analyze program changes to maintain compliance with federal regulations

Participate in benefit-related projects and initiatives, working on cross-functional teams

Coordinate with collaborators to create and implement systems and processes that support benefit projects

Help implement communication strategies for benefit plans, including updates on open enrollment, pricing, and plan details

Analyze costs and identify ways to minimize expenses and improve efficiency, while also assessing the financial impact of programs

Identify, assess, and handle risks associated with benefit programs, following all risk and compliance policies

Qualification

Employee benefit plansVendor managementData analysisRegulatory complianceMicrosoft OfficeBenefits communicationProject managementAutonomous workVerbal communicationWritten communication

Required

Bachelor's degree; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree

4 years of experience in employee and retiree benefit plans, programs and services, to include health & welfare (self & fully insured programs), retirement benefits, experience in benefits supplier management, plan design, requirements development, program implementation, strategic communications, regulatory compliance, day-to-day administration and operations

Experience leading and/or running projects/programs

Solid understanding of data analysis tools and techniques

Understanding of outsourced benefits administration and how to provide oversight of outsourced functions and programs

Experience with documenting processes and identifying required controls; to include recommending and implementing solutions and responding effectively to critical inquiries and complaints

Working knowledge of defined benefit and defined contribution plans, deferred compensation and Health and Welfare plans

Proficient knowledge of Microsoft Office tools to include Word, Excel, and PowerPoint

Knowledge of federal laws, rules, and regulations to include: ERISA, COBRA, HIPAA, ACA, FMLA