Apply on Employer Site

Sonic · 2 months ago

Shift Manager

Brewton, AL

Full-time

Onsite

New Grad, Entry, Mid Level

0+ years exp

Sonic is a well-known drive-in restaurant chain, and they are seeking a Shift Manager to assist the General Manager in overseeing restaurant operations. The role involves managing and training staff, ensuring quality food service, and maintaining a positive dining experience for guests.

AudioDigital MediaHealth CareMedia and Entertainment

Responsibilities

Manages, trains, monitors and coaches Team / Crew Members, Carhops and Skating Carhops

Directs and assigns drive-in restaurant employees as needed to ensure all aspects of food service meet operational standards

Adheres to and monitors employee compliance of the drive-in restaurant employee handbook, policies and practices

Performs restaurant opening and/or closing duties

Monitors and makes appropriate adjustments to staffing levels, inventory levels and food cost control

Completes weekly inventory as needed

Assists in administrative duties including maintaining files, records and all required documentation

Reinforces a customer service mentality and ensures all employees are focused on serving the customer at all times

Immediately and respectfully responds to guest requests. Reports guest complaints to immediate supervisor and assists in resolving such complaints

Other duties as assigned

Qualification

Restaurant managementLeadership skillsEffective communicationProblem solvingCustomer serviceBasic math skillsAutonomyTeam player

Required

Ability to work irregular hours, nights, weekends and holidays

General knowledge and understanding of the restaurant industry or retail operations required

Minimum of six months of restaurant management experience (QSR) or one year entry level retail management experience required. Experience running shifts without supervision

Effective communication skills; basic math, reading and computer skills

Ability to follow directions and work with autonomy once given directions; ability to multi-task and successfully solve problems

Willingness to abide by the appearance, uniform and hygiene standards at SONIC

Preferred

Friendly and smiling faces that enjoy providing courteous food service to our guests!

Professional individuals who value people and demonstrate respect for others!

A team player willing to meet and exceed drive-in goals and objectives

Strong leadership skills with the ability to motivate and lead team members

Dedicated individuals with a proven track record of building sales, creative marketing, expense management and developing people into successful teams

Promotes and embodies the Quality Way Core Values