Princeton IT Services, Inc · 2 months ago
ServiceNow Discovery Admin/Implementation Specialist
United States
Contract
Remote
Mid LevelPrinceton IT Services, Inc is seeking a ServiceNow Discovery Admin/Implementation Specialist responsible for configuring, managing, and optimizing ServiceNow Discovery within Gainwell’s ITOM Visibility framework. The role focuses on ensuring accurate discovery of infrastructure and applications, supporting CMDB health, and aligning with executive goals for operational excellence and audit compliance.
Big DataCloud ComputingCloud InfrastructureCloud ManagementCloud SecurityInformation TechnologySoftwareStaffing Agency
Responsibilities
Administer the Discovery Admin Workspace to monitor, track, and complete discovery tasks
Configure Discovery schedules, MID Server settings, and probes/classifications to ensure comprehensive coverage of Gainwell’s infrastructure
Manage error tasks, ECC queue load visualizations, and diagnostic tools to proactively resolve issues
Create and maintain Configuration Items (CIs) and Application Services
Collaborate with platform architects to align CMDB structure with CSDM 5.0 and enterprise architecture standards
Generate and analyze on-demand reports and insights to optimize discovery operations
Fine-tune MID Server configurations for performance and coverage
Ensure all discovery activities are documented with an audit trail and align with Gainwell’s executive goals and value creation strategy
Work closely with product teams, platform owners, and executive stakeholders to ensure discovery aligns with business priorities
Participate in ServiceNow upgrade readiness and delta certification reviews. (e.g., Zurich release)
Maintain compliance with Gainwell’s internal policies and licensing standards
Qualification
Required
ServiceNow Certified System Administrator (CSA) certification required; Delta certification for current release (e.g., Zurich) preferred
Hands-on experience with ServiceNow Discovery, CMDB Workspace, and ITOM Visibility plugins
Strong understanding of MID Server architecture, ECC queue, and troubleshooting techniques
Experience with CMDB data modeling, CSDM alignment, and application service mapping
Ability to work independently and collaboratively in a fast-paced, audit-driven environment
Preferred
Experience implementing Discovery in a multi-instance ServiceNow environment
Knowledge of ServiceNOW platform architecture
Company
Princeton IT Services, Inc
Princeton IT Services, Inc.
Founded in 2008
11-50 employees
H1B Sponsorship
Princeton IT Services, Inc has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (10)
2024 (7)
2023 (2)
2022 (4)
2021 (7)
2020 (5)
Funding
Current Stage
Early StageLeadership Team
Ravi Karamsetty
Chief Executive Officer
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