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Pet Valu · 2 hours ago

Full Time Sales Associate

Ontario, CA

Full-time

Onsite

Entry, Mid Level

2+ years exp

Pet Valu is one of the largest retail operations in North America dedicated to providing families with food and supplies for pets. As a Sales Associate, you will assist customers in finding the right nutrition and solutions for their pets while maintaining operational standards and providing excellent customer service.

Food ProcessingPet

Responsibilities

Assist in relationships with Customers/Community and ensure that all customer service standards are met; maintain proactive relationships within the community (e.g.Humane society, Local private Pet rescues)

Assist in maintaining Operational Standards/Procedures and ensure adherence to the standards and procedures set at Pet Valu Corporate Standards and the Franchise Store Owner

Cashier and customer sales and service

Assist with various administrative and other duties: including: order placement, placement, maintaining inventory, e order placements, maintain appropriate inventory, merchandising, ensuring store general maintenance and cleanliness tasks are completed

Assist in unloading of deliveries of totes and pet food and supplies and putting into stock. Lifting of up to 50 lbs required

Other duties and tasks as required

Qualification

Customer serviceRetail experiencePOS systemsPet care knowledgeBilingualismOutgoing personalityTeamworkAdaptability

Required

Minimum of 2 years customer service and retail store experience, including POS systems

Enthusiasm for learning & growth in pet care industry

Possess outgoing and friendly personality with strong customer service skills

Ability to work as scheduled to meet attendance requirements, which include weekends and evenings

Ability to have reliable means of transportation to and from the store

Willingness to continually learn and adapt to sales techniques and methods for providing excellent customer service. Observe and coach employees to provide feedback around sales techniques and providing excellent customer service

Ability to lift 50lbs repetitively