Paycom · 3 days ago
Emerging Markets Account Representative - St. Louis
Clayton, MO
Full-time
Onsite
Entry, Mid LevelPaycom is a leading provider of human capital management software. The Emerging Markets Account Representative is responsible for securing new accounts and leading implementations, ensuring clients achieve full usage of the Paycom solution.
Human ResourcesSoftware
Responsibilities
Set and hold meetings with incoming small market leads to demo the Paycom solution
Analyze the needs of incoming small market clients and quote pricing accordingly
Leads the implementation of the Paycom system by applying knowledge from training to follow best practices on implementations with lower complexity
Lead the setup and implementation of Paycom technology for new Emerging Markets accounts, including training on system functionality
Define a detailed implementation plan for customers which includes the goal of 100% employee usage
Obtain pertinent data from new clients to onboard and implement Paycom software
Hold clients accountable to deadlines and drive projects to a successful and timely completion while achieving position metrics and customer satisfaction
Manage and allocate resources to ensure work is completed efficiently and effectively on or before deliverable deadline(s)
Hold internal and external partners accountable to project objectives and timelines
Supports the client(s) in mapping their current process, understanding client pain points and identifying areas of improvement to maximize efficiencies through use of the Paycom solution and best practices
Work with new client(s) through onboarding to map their current process, understand pain points and identify areas of improvement to maximize efficiencies using the Paycom solution
Provides technical and functional support to all internal and external parties during implementation, using specialized knowledge related to the Paycom solution
Process small market payrolls under limited supervision & coordinate payroll processing timelines with all clients to ensure payroll is submitted in accordance with Paycom deadlines
Ensure all open implementation tasks are completed, client acceptance meeting is successfully conducted, and all handoff requirements are met per the process to indicate that the client is trained and prepared to transition to the long-term care teams
Complete Paycom product training to stay abreast of new releases and functionality in order to successfully direct clients on best practices to platform optimization throughout implementation
Effectively adapts to process changes and product improvements
Responsible for consulting on the change and risk management strategy for clients who are implementing the Paycom solution
Qualification
Required
Hold meetings with incoming leads
Secure new emerging market accounts
Lead small market Paycom implementations
Guide new clients to 100% usage and adoption of the Paycom solution
Lead communications with internal and external stakeholders
Set and hold meetings with incoming small market leads to demo the Paycom solution
Analyze the needs of incoming small market clients and quote pricing accordingly
Lead the implementation of the Paycom system by applying knowledge from training to follow best practices on implementations with lower complexity
Lead the setup and implementation of Paycom technology for new Emerging Markets accounts, including training on system functionality
Define a detailed implementation plan for customers which includes the goal of 100% employee usage
Obtain pertinent data from new clients to onboard and implement Paycom software
Hold clients accountable to deadlines and drive projects to a successful and timely completion while achieving position metrics and customer satisfaction
Manage and allocate resources to ensure work is completed efficiently and effectively on or before deliverable deadline(s)
Hold internal and external partners accountable to project objectives and timelines
Support the client(s) in mapping their current process, understanding client pain points and identifying areas of improvement to maximize efficiencies through use of the Paycom solution and best practices
Work with new client(s) through onboarding to map their current process, understand pain points and identify areas of improvement to maximize efficiencies using the Paycom solution
Provide technical and functional support to all internal and external parties during implementation, using specialized knowledge related to the Paycom solution
Process small market payrolls under limited supervision & coordinate payroll processing timelines with all clients to ensure payroll is submitted in accordance with Paycom deadlines
Ensure all open implementation tasks are completed, client acceptance meeting is successfully conducted, and all handoff requirements are met per the process to indicate that the client is trained and prepared to transition to the long-term care teams
Complete Paycom product training to stay abreast of new releases and functionality in order to successfully direct clients on best practices to platform optimization throughout implementation
Effectively adapt to process changes and product improvements
Consult on the change and risk management strategy for clients who are implementing the Paycom solution
Benefits
$1 per-pay-period individual health insurance coverage for employees
Generous paid time off to encourage you to accomplish your goals outside of work
401(k) with matching + Employee Stock Purchase Program to help you build wealth for the future
Company + team-based events to create community
Ongoing company-wide roundtable discussions called "Better Conversations" to promote diversity, inclusion, and belonging
Paid family leave programs to ensure you have support and time off when you need it most
Employee referral bonuses to reward you for introducing other great people to Paycom
Award-winning learning and development programs to enable you to grow long-term with us
Company
Paycom
Paycom specializes in Human Capital Management, providing software that simplifies things and reduces costs.
Founded in 1998
5001-10000 employees
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-04-15IPO
Leadership Team
Chad Richison
President and CEO
Shane Hadlock
Chief Client Officer and Chief Technology Officer
Recent News
The Motley Fool
2026-01-05
The Journal Record
2026-01-03
Business Wire
2025-12-24
Company data provided by crunchbase