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MCM WORLDWIDE · 13 hours ago

Client Advisor

Beverly Hills, CA

Full-time

Onsite

Entry, Mid Level

2+ years exp

MCM WORLDWIDE is a luxury lifestyle goods and fashion house that embodies bold and aspirational values. They are seeking a Client Advisor responsible for providing exceptional sales and customer service while building relationships and exceeding sales goals.

Consumer GoodsJewelry

Responsibilities

Responsible for providing exceptional sales and customer service

Initiates and builds relationships and core personal business through creative selling and use of client-book, mailings, and completes sale through post sale follow up

Exceed monthly sales goals on a consistent basis, establish weekly sales plan and selling strategies

Assists in maintaining the visual and general maintenance of the selling floor

Handle customer's repairs and advised clients about best fit of pieces according to clients' needs and as such created new custom design pieces

Assist in the maintenance of all inventories in the stockroom and on the selling floor

Qualification

Luxury retail experienceCustomer service skillsPoint of sale systemInterpersonal skillsCommunication skillsMulti-taskingFashion knowledgeResults drivenWordExcel

Required

Minimum of two years' experience in luxury retail environment, required

Excellent interpersonal and communication skills are required

Strong understanding of Customer Service needs and Customer (internal and external) priorities

Ability to thrive within a high paced environment, ability to multi-task with ease

A positive, outgoing, high-energy personality that is entrepreneurial and sales focused

Computer skills to include operation of retail point of sale system, Word, Excel and email

Must possess a strong desire for fashion, and be results driven

Company

MCM WORLDWIDE

MCM is a luxury lifestyle goods and fashion house founded in 1976 with an attitude defined by the cultural Zeitgeist and its German heritage with a focus on functional innovation, including the use of cutting edge techniques.

Founded in 1976

Munich, Bayern, DEU

1001-5000 employees