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Enterra Medical, Inc. · 2 months ago

Clinical Support Specialist

Dallas, TX

Full-time

Onsite

Mid Level

3+ years exp

Enterra Medical, Inc. is a medical device company focused on improving the lives of people with chronic gastroparesis through advanced technology and clinical science. The Clinical Support Specialist role involves providing clinical support for surgical procedures, educating healthcare professionals, and managing customer inquiries related to Enterra Therapy.

Health CareManufacturingMedicalMedical Device

Responsibilities

Provide expert clinical support to physicians, APPs, and other health care providers during the evaluation, implantation, and post operative management phases of the therapy

Educate and train health care professionals on gastroparesis treatment, associated clinical data, patient selection, and appropriate implementation of Enterra Therapy

Respond to customer needs, questions, and concerns regarding products and services

Appropriately record and submit any product observations and/or complaints to the Enterra Medical Quality Management System

Support, as needed, clinical study efforts from Enterra Medical

Partner effectively with the Therapy Consultant Team on assigned activities

Manage the company's resources within guidelines and governmental regulations

Be available for calls after normal working hours as needed by the customer and Enterra Medical

Qualification

Clinical supportPatient managementSurgical procedure supportGastroenterology experienceClinical educationCustomer servicePost operative careTeam collaboration

Required

Bachelor's degree with a clinical focus and/or Allied Health/Life Sciences

Minimum of 3 to 5 years' documented experience in patient/clinical care

Ability to travel extensively between 25-40% of working hours

Must be local to Dallas, TX

Preferred

Experience in supporting surgical procedures and/or supporting gastroenterology/foregut disease states strongly desired

Company

Enterra Medical, Inc.

Enterra Medical is a medical device company dedicated to a singular focus: helping more people with chronic gastroparesis live better lives by advancing technology, expanding clinical science, and accelerating access to the Enterra® Therapy.* Gastroparesis is a condition in which food moves through the stomach too slowly, causing chronic nausea and vomiting.

Founded in 2022

Minneapolis, Minnesota, USA

51-200 employees