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Symbotic · 2 months ago

Field Maintenance Trainer

United States

Full-time

Remote

Mid Level

3+ years exp

Symbotic is an automation technology leader reimagining the supply chain with its AI-powered robotic and software platform. The Field Maintenance Trainer will educate and train maintenance teams on advanced automated robots and system-related assets, ensuring personnel are equipped to handle the complexities of cutting-edge technology.

MobileRetailRoboticsSupply Chain ManagementWarehouse Automation

Responsibilities

The position is responsible for designing, creating, and delivering training programs

Product training, process training, and technical training support to sites and internally when required

Train on-site personnel with use of Symbotic equipment

Escalate customer related issues to the appropriate departments and product owners

Provide support to other customers at the direction of the Manager, Field Training

Implement methods for evaluating training against the needs of the business

Consult with management, employees, project leads and departments to identify ongoing training needs

Suggest improvements to training events, programs, and material to improve effectiveness and meet evolving needs of the business

Acquire, maintain, and actively provide working knowledge of all products and processes

Become Subject Matter Expert on Symbotic RoverPick Bots

Identify methods and opportunities to make diagnoses & repairs cost efficient

Train and develop the plant electricians to increase their ability to understand and troubleshoot controls related issues in the plant

Debug PLC/Robot/HMI program to improve existing automated process

Be an active member of the maintenance team while on-site

Other duties as assigned

Qualification

Industrial controls experiencePLC troubleshootingRobotics experienceAllen Bradley softwareSensor programmingElectrical troubleshootingTraining developmentMechanical aptitudeCommunication skillsTeam collaboration