Dandelion Energy · 3 months ago
HVAC Installation Lead
Dandelion Energy is transforming how homes are heated and cooled through innovative geothermal technology. The HVAC Installation Lead will oversee installation and service operations, ensuring high standards for safety, quality, and customer satisfaction while leading multiple installation teams.
CleanTechEnergyGreenTechRenewable Energy
Responsibilities
Lead day-one and final-day homeowner visits; ensure clear communication and satisfaction
Conduct daily jobsite visits and commissioning reviews; close punch lists quickly
Troubleshoot complex install and service issues; manage RMAs and vendor escalations
Empower technicians to handle parts, scheduling, and ticket closure efficiently
Maintain clear, empathetic communication with customers; de-escalate issues as needed
Partner with Scheduling to plan daily and weekly work across multiple crews
Coordinate subcontractors, permits, and inspections to avoid bottlenecks
Stage jobs in advance; confirm materials, scopes, and documentation readiness
Collaborate with Design and Sales to validate field conditions and scope accuracy
Lead toolbox/tailgate talks and enforce safety standards
Conduct pre-inspection checks to ensure first-time pass rates
Own QA/QC standards, commissioning checklists, and site documentation
Audit site photos and reports; identify and correct issues proactively
Coach, train, and motivate field crews; reinforce SOPs and commissioning best practices
Recognize strong performance and address skill gaps with targeted coaching
Track and improve KPIs like labor efficiency, callbacks, and first-time inspection pass rates
Run root-cause analyses on recurring issues and collaborate cross-functionally to solve them
Qualification
Required
5+ years in residential HVAC or heat pump installation and service (geothermal a plus)
Hands-on fluency with plumbing/hydronics, ductwork, electrical, controls, and refrigerant systems
Valid NY driver's license and clean driving record
EPA 608 certification and OSHA 10 or 30 certification
Ability to read plans/schematics and use a multimeter confidently
Physically able to lift 50+ lbs and work in attics, basements, or ladders as needed
Availability for occasional early mornings, evenings, or weekends
Preferred
Experience leading or training installation or service teams
Familiarity with CRM or field tools like Buildertrend, Procore, or ServiceTitan
Prior work in geothermal, clean tech, or residential construction
NATE certification or equivalent
Experience in a high growth or start-up environment
Benefits
Medical (including mental health), dental, vision, and pet insurance
401(k) plan
Commuter benefits
Generous paid sick leave, vacation, and parental leave
Learning & development support, including on-the-job training and virtual courses
Company
Dandelion Energy
Dandelion Energy is a home geothermal company that offers geothermal heating and cooling installations.
Funding
Current Stage
Growth StageTotal Funding
$174.5MKey Investors
Google VenturesBreakthrough Energy VenturesNew Enterprise Associates
2024-09-24Series C· $40M
2022-11-15Series B· $70M
2021-02-17Series B· $30M
Leadership Team
James Quazi
Chief Technology Officer & Founder
Recent News
pv magazine USA
2025-11-04
Company data provided by crunchbase