Bilingual Front Desk Host - Spanish/English jobs in United States
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AGS Youth Soccer Club ยท 2 months ago

Bilingual Front Desk Host - Spanish/English

AGS Youth Soccer Club is seeking a Bilingual Front Desk Host to join their energetic team. The role involves greeting clients, processing transactions, resolving inquiries, and promoting programs while maintaining a friendly and organized front desk environment.

Sports

Responsibilities

Greet everyone as they are entering or exiting the facility
Answer phone calls/return voicemails promptly
Reply to emails and SMS messages from customers and potential customers in a timely manner
Accurately process card transactions
Resolve any transaction/account issues
Respond to any in person inquiries/questions
Follow up on action items and ensure completion
Promote programs and upcoming events using knowledge of the business and in person marketing skills
If needed/interested, attend events to assist with promoting AGS!
Keep the front desk area neat and tidy
Organize and maintain displays of flyers, trifolds, and other marketing materials
Manage inventory and ensure accurate tracking and stock levels
Ensure all customer service technology functions properly and alert management of technical issues

Qualification

Customer CommunicationBilingual (Spanish/English)Administrative ExperienceOrganizational SkillsAttention to DetailTime ManagementInterpersonal SkillsIndependent Work

Required

High school diploma or equivalent; additional certification or degree in hospitality or communications is a plus
Proven experience in administrative roles, preferably in customer service or operations department
Excellent organizational and time management skills
Strong attention to detail and accuracy
Ability to work independently and meet deadlines
Excellent communication and interpersonal skills

Company

AGS Youth Soccer Club

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We are a Fort Lauderdale-based soccer club specializing in premium soccer programs for kids between 18 months and 13 years of age.

Funding

Current Stage
Early Stage
Company data provided by crunchbase