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Flagger Force · 2 months ago

Field Manager

Norristown, PA

Full-time

Onsite

Mid Level

Flagger Force is an industry leader in traffic control, currently seeking a Field Manager for their southeastern Pennsylvania market. The Field Manager will coordinate and supervise field operations, manage staff performance, and ensure exceptional client experiences while adhering to company values.

Real Estate

Responsibilities

Manage Area Supervisors and Field Specialists in their growth and development including but not limited to the following:

1v1’s

Annual reviews

Corrective action procedures

Weekly staff meetings

Plan and execute field operations according to order requirements

Monitor order progress and adjust plans as necessary to meet deadlines and objectives

Support the allocation of field resources effectively to ensure order success

Develop, train, and supervise field staff or teams

Recommend and drive succession plans to ensure bench strength to meet the needs of growth

Responsible for successful onboarding of Area Supervisors

Provide leadership, guidance, and support to field employees

Foster teamwork and maintain a positive work environment

1v1 monthly performance review and goal oversight

Responsible for the corrective action procedures in accordance with HR standards

Ensure that work in the field meets quality and safety standards set by Flagger Force

Conduct inspections and quality control checks as needed

Assist safety department with fact gathering for incidents

Average 20 work zone observations per week

Spend a minimum of 75% of time out in the field focusing on building client and employee relationships

Serve as a point of contact between the organization and clients on job sites

Address client concerns and ensure client satisfaction

Escalate any client issues to the Director of Field Operations

Communicate potential business opportunities to Business Development team

Maintain accurate records of field activities, including progress reports, incident reports, annual review reports, and other relevant documentation

Prepare and present reports to higher management as required

Monitor AS performance monthly

Collaborate with HR through the fact-finding investigation process

Qualification

Leadership skillsProblem-solving skillsDecision-making skillsTechnical skillsExcel proficiencyCommunication skillsRegulationsWork Zone trainingLeadership trainingFlexibilityAdaptability

Required

Communication skills, both verbal and written, to convey their ideas and expectations clearly and persuasively

Technical skills, such as computer skills, data analysis, and budget management, to oversee the operational aspects of a company's strategy and performance

Leadership skills, such as motivation, inspiration, and delegation, to manage and empower a team of employees

Problem-solving skills, such as creativity, critical thinking, and adaptability, to identify and resolve issues that arise in the operations

Decision-making skills, such as logic, analysis, and judgment, to make sound and timely choices that align with the company's goals and objectives

Strong working knowledge of Excel and Microsoft Office software systems

Flexibility and adaptability to changing field conditions

Knowledge of industry-specific regulations and best practices

Valid driver's license

Must pass Work Zone and Leadership training

Steel toed boots or the ability to obtain prior to employment

High School Diploma