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Bostwick Braun · 2 months ago

Business Operations Analyst

United States

Full-time

Remote

Mid Level

$55K/yr - $65K/yr

3+ years exp

The Bostwick-Braun Company is seeking a highly motivated Business Operations Analyst to join their team. This role bridges the gap between business operations and technology by analyzing, defining, and translating process and workflow requirements into practical, scalable solutions.

HardwareIndustrialWholesale

Responsibilities

Partner with business and operations leaders to document workflows, requirements, and process gaps across functional areas

Analyze and recommend improvements in operational processes and how they are supported in ERP, CRM, and BI platforms

Serve as a liaison between business users and IT/development teams, ensuring requirements are clearly understood, validated, and translated into system configurations or solutions

Collaborate with ERP and CRM administrators to design, test, and implement system changes that align with business objectives

Develop reports and dashboards in BI tools to deliver actionable insights for leadership and frontline staff

Create process documentation, user stories, and functional specifications to support system enhancements and training

Support change management efforts, including communication, training, and adoption strategies

Perform root cause analysis on process or system issues and provide practical resolutions

Participate in testing and validation of platform updates, enhancements, and integrations

Proactively monitor performance of workflows and recommend continuous improvements

Qualification

ERP systemsCRM systemsBusiness Intelligence toolsBusiness analysisWorkflow mappingBusiness AcumenCommunicationProblem-solvingCollaborationAdaptability