Array Technologies · 23 hours ago
Senior Project Manager, Customer Success
Chandler, AZ
Full-time
Onsite
Senior Level
7+ years expArray Technologies is a leader in solar technology, and they are seeking a Senior Project Manager for Customer Success. This role involves providing exceptional support for solar power plant projects, ensuring they adhere to timelines and contractual requirements through collaboration with various teams.
EnergyInformation TechnologyManufacturingSolar
Hiring Manager
Jesse Schultz
Responsibilities
Serve as primary contact for utility solar installations
Develop and execute project management plans per contract specifications
Interface with other company departments, including sales, engineering, logistics, supply chain, quality control, cost control, shipping, and commissioning
Define project objectives and coordinate project throughout its life cycle
Identify, analyze, monitor, and control project risks
Mentor project teams, ensuring effective communication and collaboration among all stakeholders
Manage project change orders
Monitor project budgets, control costs, and ensure financial accountability
Assure agreement between contracts, purchase orders, sales orders, and invoices
Investigate and resolve customer issues
Provide advice and support to customers regarding systems
Maintain accurate and timely work status and correspondence reports
Coordinate scheduling of site training, golden rows, and commissioning
Help develop customer service standards, policies, and procedures
Maintain strong relationships with clients, addressing their needs and concerns throughout the project lifecycle
Analyze customer needs and recommend appropriate solutions
Ensure tools and equipment are operating properly
Perform site visits to establish company product and service standards
Maintain excellent working relationships with customers
Perform other duties as assigned
Qualification
Required
Bachelor's degree in Engineering, Construction Management, or related field. An advanced degree is preferred
PMP (Project Management Professional) certification
7+ years of manufacturing or construction management experience
2+ years of experience leading project initiatives and systems implementation
3+ years of project management experience to include: bills of materials, logistics, work instructions, change orders, construction management systems and in-field troubleshooting
Preferred
Ability to work effectively across multiple organizations
Confidence, tact, patience, and diplomacy
Fluency in English and Spanish is a plus
Strong leadership skills, able to demonstrate motivating and inspiring others
Excellent communication and interpersonal skills to effectively liaise with clients, contractors, and team member
Demonstrated team development and mentorship capability
Experience in solar construction, heavy equipment, construction, automotive, agricultural, or related field
Experience with ERP systems, Salesforce and SAP
Experience as a project manager on multi-million-dollar projects
Computer proficiency with Microsoft Office and project management software
Benefits
Competitive compensation
Benefits and wellness programs
Company
Array Technologies
Array Technologies is a manufacturing company that provides solar tracker solutions for companies and businesses.
1001-5000 employees
H1B Sponsorship
Array Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (11)
2024 (4)
2023 (10)
2022 (6)
2021 (7)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$834.1MKey Investors
Blackstone Energy Partners
2025-06-24Post Ipo Debt· $334.1M
2021-08-11Post Ipo Equity· $500M
2021-03-18Post Ipo Secondary
Leadership Team
Neil Manning
President & Chief Operating Officer
Héctor Sánchez Ruiz
Vice President of Sales EMEA
Recent News
2025-11-10
2025-11-10
2025-11-07
Company data provided by crunchbase