Array Technologies · 5 hours ago
U.S. Quality Field Service Liaison
Chandler, AZ
Full-time
Onsite
Senior Level, Lead/Staff
8+ years expArray Technologies is seeking an experienced, customer-focused, and technically skilled Senior Quality Field Service Liaison to lead and support field operations across the United States. This role is critical in managing complex on-site quality issues and providing strategic guidance to EPC contractors, ensuring timely resolution through advanced root cause analysis and project management expertise.
EnergyInformation TechnologyManufacturingSolar
Responsibilities
Serve as the senior field authority for quality-related issues at U.S. project sites, providing expert guidance and leadership
Build and maintain strong relationships with EPC contractors, proactively identifying, assessing, and resolving complex quality concerns
Lead advanced root cause analysis and champion the implementation of corrective and preventive actions
Communicate directly with customers and executive stakeholders to manage expectations, provide updates, and ensure satisfaction
Advise project teams with deep quality insights and ensure strict compliance with contractual and regulatory standards
Document and report field issues, resolutions, and trends to the Quality Director and executive leadership, providing strategic recommendations
Lead and participate in cross-functional meetings, driving continuous improvement initiatives across the organization
Mentor, coach, and provide technical guidance to field teams on quality protocols and best practices
Oversee and audit field activities to ensure alignment with company standards, regulatory requirements, and industry best practices
Escalate critical issues promptly and coordinate resolution strategies with senior internal leadership
Contribute to the development, refinement, and delivery of field quality procedures, training materials, and best-in-class practices
Represent the company at industry events, customer meetings, and technical forums as a subject matter expert
Qualification
Required
8+ years of progressive experience in field service, quality assurance, or operations within the EPC contractor or related industries
Bachelor's degree in Business Management, Engineering, or a related field (advanced degree preferred)
Demonstrated leadership in project management with the ability to manage multiple high-priority projects and deadlines
Exceptional communication, interpersonal, and negotiation skills; confident in executive and customer-facing interactions
In-depth understanding of EPC workflows, standards, and advanced quality requirements
Proven expertise in performing complex root cause analysis and implementing effective, sustainable solutions
Proficiency in quality management systems, reporting tools, and data-driven decision-making
Ability to work independently and lead teams in fast-paced, field-based environments
Willingness to travel frequently across the United States (up to 75%)
Preferred
Experience mentoring and developing junior staff is highly desirable
Strong project management background with the ability to manage multiple priorities and deadlines
Benefits
Competitive compensation
Benefits and wellness programs
Company
Array Technologies
Array Technologies is a manufacturing company that provides solar tracker solutions for companies and businesses.
1001-5000 employees
H1B Sponsorship
Array Technologies has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (8)
2024 (4)
2023 (10)
2022 (6)
2021 (7)
2020 (7)
Funding
Current Stage
Public CompanyTotal Funding
$834.1MKey Investors
Blackstone Energy Partners
2025-06-24Post Ipo Debt· $334.1M
2021-08-11Post Ipo Equity· $500M
2021-03-18Post Ipo Secondary
Leadership Team
Neil Manning
President & Chief Operating Officer
Héctor Sánchez Ruiz
Vice President of Sales EMEA
Recent News
2025-11-10
2025-11-10
2025-11-07
Company data provided by crunchbase