NEOGOV · 2 months ago
Manager- Personnel Liaison- Utility Systems Department
The City of Port St. Lucie is an equal opportunity employer seeking a Manager for the Utility Systems Department. This role involves overseeing personnel administration, employee relations, and strategic planning while ensuring compliance with regulations and fostering a collaborative work environment.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Keeps the mission, vision and values of the City of Port St. Lucie and Utility Systems Department at the forefront of decision making and action; builds strategic and collaborative relationships and interacts with others in a way that builds confidence and trust; provides excellent customer service by taking action to accomplish objectives, maintaining high levels of work and productivity by generating innovative solutions to work situations
Partners with Human Resources Department in all areas of personnel management for the department. Facilitates the distribution and communication of necessary information to staff and HR as needed
Performs personnel functions to include employee recruitment, reclassifications, promotions, new draft job descriptions, revised job descriptions, job audits/JATs, organizational chart updates, restructuring of divisions and/or staff, changes to funding source/s, interviewing, planning, directing, appraising performance, investigations, disciplinary and non-disciplinary actions, and other personnel related processes
Directs management and supervision of a diversified department responsible for administrative services, agenda preparation, employee relations, training, and personnel-related matters within the department, including research and employee investigations
Assists in directing personnel development and performance evaluation activities and requirements within the department; facilitates training related to personnel development as needed
Supports processes relative to payroll, attendance, Family and Medical Leave Act (FMLA) paperwork assistance, new employee setup, evaluation notifications, and other related functions. Secures details of specialized information and provides information regarding services and operation of the department
Makes detailed recommendations for consideration of the Utility Systems Director and/or designee, implementing best practices while ensuring compliance with all Collective Bargaining Agreements, rules and regulations, policies and procedures
Provides services to staff as it relates to employee accruals; processes requests for monetary vacation time payouts as approved by the Director in compliance with Collective Bargaining Agreements, approved budget, and City of Port St. Lucie rules and regulations
Oversees employee onboarding and training. Acts as the liaison between employees and management. Manages employee complaints while fostering an environment where all feel welcomed and valued. Undertakes communications and interpersonal skills training
Neogov.com Admin/Liaison for the Utility Systems Department. Provides Neogov.com training to other Utility Systems Department staff. Acts as Department Head back-up approver for Utility Systems Department NeoGov.com requisitions and new hires
Develops, implements and maintains other projects as assigned. Responsible for the development and tracking of the department’s strategic planning requirements
May participate in budget development, preparation and monitoring related to full-time equivalent (FTE) resources and needs. Provides support to the Director and Assistant Director on a wide range of operational items to include research, document preparation, and document review
Communicates daily, verbally and in writing, concerning governing regulations and specialized functions of the department
Performs highly responsible administrative work; responsible for drafting communications on behalf of the Department Head and/or designee
Develops, designs and coordinates monthly reports to Senior Management. Evaluates and analyzes paperwork flow and procedural processes to attain optimum efficiency
Other duties as may be assigned
Partners with the Human Resources department in all areas of personnel management for the department
Serves as Human Resources' primary point of contact for the Utility Systems Department
Represent the department in meetings with HR and facilitate recruitment meetings with Utility Systems Department hiring managers to share and discuss Utility Systems Department personnel needs
Consults with and assists managers, supervisors and/or technical staff regarding the optimization of department resources and assists supervisors with unusual or difficult personnel issues
Qualification
Required
Graduation from an accredited college or university with a bachelor's degree in a related field, or the ability to obtain within one (1) year from the date of hire, is required
Minimum of five (5) years of related experience and/or training of progressively responsible experience required
Possession of a PHR (Professional in Human Resources), SPHR (Senior Professional in Human Resources), SHRM-CP (Society for Human Resource Management Certified Professional), or SHRM-SCP (Society for Human Resource Management Senior Certified Professional) certification is required
Possession of a valid driver's license and maintenance of a clean driving record are required, with the ability to obtain a valid Florida driver's license within 30 days from the date of hire
Knowledge of department methods, policies, operating rules, and procedures
Knowledge of the City's policies, procedures, and practices
Knowledge of Employee and Labor Relations
Knowledge of Human Resources practices and bodies of knowledge
Ability to write and/or edit manuals for standard operating procedures, technical reports, and typical business correspondence
Ability to communicate effectively, both orally and in writing
Ability to prepare clear and comprehensive investigative findings
Ability to plan and supervise research activities
Ability to keep, establish, and maintain detailed records
Ability to establish and maintain effective working relationships with employees, other City departments, utility industry professionals, and the public
Ability to plan and forecast department requirements
Ability to plan and organize large, complex projects and programs
Ability to focus on the positive in every situation
Ability to stay centered when challenged
Ability to model respect for individuals, teams, and the organization
Ability to work under pressure and meet deadlines
Ability to follow through with assigned tasks
Ability to establish and maintain the trust and confidence of the department and the public
Benefits
12 paid holidays per year
Vacation Leave: 1-3 years- 10 days 4-9 years- 15 days 10-19 years- 20 days 20+ years- 25 days PT employees accrue depending on hours worked
Personal Days: 2 days for non-exempt employees per year 3 days for exempt employees per year
Sick Time: FT employees accrue 8 hours per month PT employees accrue 4 hours per month
Retirement Plan: The City contributes an amount equal to 11.4% of an eligible employee's biweekly earnings into a 401(a) Defined Contribution Plan. Employee contributes 1%.
457 Deferred Compensation Plan and Roth IRA
$50,000 Basic Term Life Insurance
$50,000 Accidental Death & Dismemberment Insurance
Short-Term and Long-Term Disability
Health, Vision and Dental Insurance
Optional Benefits: Tuition Reimbursement, Flexible Spending Account, Wellness Program, Health Reimbursement Account, Employee Assistance Plan, Supplemental Life, Legal insurance
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Recent News
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