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Flagstar Bank · 2 months ago

Private Client Office Relationship Director, SVP

New York/320 Park Avenue/

Full-time

Onsite

Senior Level, Lead/Staff, Director/Executive

$117K/yr - $193K/yr

5+ years exp

Flagstar Bank is seeking a Private Client Office Relationship Director, SVP who will drive results with high net worth individuals and businesses through significant business development activities. The role involves managing client relationships to ensure satisfaction and generate referrals, along with networking and outreach activities.

BankingFinanceFinancial Services

Responsibilities

Acquiring and deepening affluent client relationships through dedicated and consistent business development and relationship management activities

Possess a deep understanding of Flagstar Private Bank’s consumer and business product offerings, as well as broader capabilities across all LOBs at Flagstar Bank. Ability to comprehend individual financial situations and introduce appropriate bankers and subject matter experts as needed, with the intention of deepening relationships. Anticipate opportunities and challenges pro-actively in all situations

Analyze and resolve issues for clients, leveraging PCO Bankers and internal subject matter experts when appropriate, and escalating any sensitive matters as needed

Culture carrier; in every internal and external relationship, work to collaborate on, deliver and follow-up on customized solutions

Use independent judgement, experience and discretion to make decisions

Team subject matter expert in all Private Bank deposit and credit products, as well as wealth management solutions

Perform special projects, and additional duties and responsibilities as required

Adhere to regulatory and compliance policies and standards linked to the job as listed and complete required compliance training. Accountable to maintain compliance with applicable federal, state and local laws and regulations

Acts as the backup point of contact for the Private Bank office and facilities

Qualification

Business developmentPrivate Banking experienceWealth Management solutionsNetworking skillsClient relationship managementMulti-taskingFollow-up skillsTime management