Twist Bioscience · 5 hours ago
Collections Analyst (Temporary)
Portland, OR
Full-time
Onsite
Entry, Mid Level
2+ years expTwist Bioscience is seeking a Collections Analyst to join their team. The role involves managing timely collections across a portfolio of accounts, fostering relationships with strategic partners, and collaborating with the Accounts Receivables team on key projects.
B2BBiotechnologyChemicalHealth CareLife Science
Responsibilities
Monitor and review the customer aging, identifying overdue accounts and ensuring they are handled per our collection policy
Influence and hold customers accountable to payment terms; drive toward positive key performance indicators (Aging, Days to Pay, DSO)
Manage a project to identify and collect customer Accounts Payable contact information and sales tax exemption certificates, and input the data into supporting software programs
Facilitate meetings and checkpoints with accounts to troubleshoot and resolve discrepancies or concerns between Twist and the account
Apply critical thinking and professional judgement toward data to determine the appropriate next actions. Assess portfolio and recommend account strategies as needed
Communicate risks and key account information or behavior changes to leadership and cross-functionally as appropriate
Recommend and prepare bad debt write-offs, ensuring all supporting documents are included for approval
Prepare weekly 60+ Day past due report commentary for leadership visibility
Participate in collection projects which improve collection results, DSO and delinquency
Collaborate and build proactive, positive relationships with business partners, peers, managers, and customers to ensure global best-in-class practices
Make recommendations and help identify process improvement needs and/or gaps in current work procedures to improve prioritization and management of the past due receivables
Keep a pulse on account-related industry trends and marketplace financial performance to elevate account analysis and escalate/drive areas of concern or deterioration
Participate in the fostering of teamwork and collaboration built on mutual accountability and respect
Qualification
Required
Bachelor's or Associate's degree in a relevant field, or 2-3 years of proven experience in commercial collections
Strong problem analysis and solving skills
Strong communication skills, both written and verbal. Ability to effectively articulate and 'tell the story' to all audience levels and influence others
Demonstrated process improvements and innovative thinking skills
Proven collection skills, negotiation skills
Ability to professionally manage difficult customer communications
Strong Excel skills including formulas, graphs, pivot tables, and linked spreadsheets
Ability to contribute to objectives & goals
Relates well to all levels of internal and external people; builds constructive and effective relationships; uses diplomacy and tact; can diffuse high-tension situations comfortably
Can effectively cope with change; can shift gears comfortably, handle risk and uncertainty
Track record of working effectively with peers throughout the organization
Drives business results through clear communication and collaboration
Well-organized, extreme attention to detail and a self-directed individual
Strong work ethic, unquestionable integrity
Preferred
SAP experience preferred
Company
Twist Bioscience
Twist Bioscience is a biotechnology company that offers synthetic DNA solutions, gene synthesis, and variant libraries.
501-1000 employees
H1B Sponsorship
Twist Bioscience has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (18)
2024 (14)
2023 (22)
2022 (19)
2021 (4)
2020 (6)
Funding
Current Stage
Public CompanyTotal Funding
$553.11MKey Investors
Capital World InvestorsBiomatics Capital PartnersIllumina
2022-02-09Post Ipo Equity· $250M
2020-01-27Post Ipo Equity· $50M
2018-10-30IPO
Leadership Team
Emily Leproust
CEO
Siyuan Chen
Chief Technology Officer
Recent News
2025-12-30
2025-12-24
Company data provided by crunchbase