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Insomnia Cookies · 2 months ago

Shift Leader (PM)

Chicago, IL

Full-time

Onsite

Entry Level

$17.50/hr - $17.50/hr

1+ years exp

Insomnia Cookies is a rapidly growing bakery known for its innovative delivery concept and warm cookies. The Shift Leader at the Hyde Park store will oversee operations during their shift, ensuring excellent customer service and maintaining production efficiency while leading the team.

BakeryFood and BeverageFood DeliveryFood ProcessingRestaurants

Responsibilities

Provide incredible customer service and quality products to all of our guests throughout their experience within our bakeries

Support store leadership by maintaining operations during your shift, communicating pertinent information, monitoring production efficiency, holding the team accountable to company standards and procedures, and assisting in the training and coaching of team members

Prioritize and delegate tasks for baking, cashiering, packaging, and cleaning while leading the cookie crew team

Support and work alongside the Cookie Crew

Provide a safe, clean, working environment for our guests and staff and adhere to safe food handling practices

Manage cash handling and deposits

Qualification

Customer service experiencePoint of Sales systemsCommunication skillsTime managementLeadership skillsOutgoing personalityLift 40 lbsDetail orientedMotivational skills