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Service Corporation International · 3 hours ago

Sales Manager

Ocala, FL

Full-time

Onsite

Mid, Senior Level

$106K/yr - $222K/yr

3+ years exp

Service Corporation International celebrates lives and their associates. The Sales Manager is responsible for developing a well-trained sales staff to meet or exceed sales quotas while maintaining ethical standards and compliance with company policies.

CommercialFamilyFuneralsService Industry

Responsibilities

Meet and exceed established location sales quotas

Ensure that Sales Counselors utilize methods as set forth in training manuals while observing Company policies and procedures

Provide initial and ongoing sales instruction to ensure that all Sales Counselors meet or exceed the needs of the customers

Manage Sales Counselors acting as their primary reference regarding the aftercare process, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline questions, compliance issues, and delivery of customer service

Develop marketing programs that compliment the geography, demographics, ethnicity, or religions of the community

Analyze and be aware of competitor pricing

Plan and participate in community events designed to develop prospects and heighten awareness of the location

Review all pre-need contracts and at-need cemetery contracts to ensure compliance with HMIS, state/provincial and or federal laws

Approve all discounts offered to customers

Prepare reports that demonstrate compliance with financial controls

Maintain all marketing materials, training manuals, sales equipment and other sales supplies

Ensure that sales programs, incentives and awards, and sales presentations are budgeted, approved and conform to Company policies

Maintain all sales rooms and offices in a clean and orderly fashion to provide a professional atmosphere for Sales Counselors and the public

Ensure that all sales counselors follow the Code of Conduct and obtain proper licensure

Ensure compliance of sales practices with federal, state/provincial and local regulations

Qualification

Sales Management experienceCemetery ExperienceCustomer Relationship ManagementTrainingCoachingWindows-based PCMS Office applicationsGoal settingConfidentiality

Required

High school or equivalent

Sales Management experience of 3-5 years required

Valid state/province driver's license with good driving record

Insurance license as required by state/province law and as prescribed by each state board

Working knowledge of Windows-based PC environment and MS office applications

Ability to maintain confidentiality

Ability to work beyond standard business hours when necessary to service customers

Ability to set goals for employees that are challenging but achievable

Preferred

Bachelor's degree preferred

Sales Counselor and sales supervisory experience preferred

Cemetery Experience preferred

Experience presenting, training, coaching and motivating salespeople and sales forces a plus

Knowledge of Customer Relationship Management systems a plus

Company

Service Corporation International

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Service Corporation International (NYSE:SCI), headquartered in Houston, Texas, is North America’s leading provider of death care products and services.

Founded in 1962

Houston, Texas, USA

10001+ employees