GI Alliance · 8 hours ago
Front Desk Coordinator I - Float
GI Alliance is seeking an experienced Front Desk Coordinator I. The role involves performing various clerical duties, scheduling appointments, handling patient check-ins and check-outs, and maintaining organization and efficiency of the front office.
Health CareMedical
Responsibilities
Answer and screens high volume telephone calls in a courteous manner, and record messages for providers and other personnel
Schedule patient appointments and procedures according to established policies and procedures
Check-in patients upon arrival at the office as well as check-out upon departure
Obtain accurate information from patients and ensure all registration forms are complete
Collect patient and insurance payments and reconcile charges on a daily basis
Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances
File records in appropriate sections of patient charts in EMR
Prepare patient charts in advance and scan documents into charts in EMR
Transcribe letters and create forms as needed
Maintain files and records in a confidential manner
Maintain organization and efficiency of front office, including office supply inventory
Maintain patient confidentiality
Perform other related duties as directed or assigned
Qualification
Required
High school diploma or GED
Minimum of two years of experience in a medical office, front office or scheduling experience preferred
Entry level (1-4 years experience) and/or meet the basic requirements of the job with the need for additional supervision
Excess of 4 years experience if meeting only the basic requirements of the job with need for additional supervision
Knowledge of clinic policies and procedures
Knowledge of computer programs and applications
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately
Skill in operating office equipment
Skill in handling paperwork/filing adequately
Skill in handling incoming phone calls and triaging appropriately
Skill in written and verbal communication
Ability to learn/use other computer programs including Microsoft® Excel, e-mail, Internet, and Microsoft® PowerPoint
Ability to sort and file materials correctly by alphabetic or numeric systems
Ability to flexibly respond to changing demands
Ability to organize and prioritize tasks effectively
Preferred
Minimum of two years of experience in a medical office, front office or scheduling experience preferred
Company
GI Alliance
GI Alliance provides comprehensive gastrointestinal care services.
Funding
Current Stage
Late StageTotal Funding
$25.27M2024-11-11Acquired
2021-03-18Private Equity· $25.27M
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