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Heartland · 2 months ago

Front End UI Engineer

Troy, Michigan, USA

Full-time

Hybrid

Mid Level

4+ years exp

Global Payments is a leading company in the financial technology sector, dedicated to providing innovative payment solutions. The Front End UI Engineer will create and define user experiences for their products, utilizing user-centered design principles and conducting extensive user research to enhance customer interactions.

Credit CardsPaymentsTransaction Processing

No H1B

Responsibilities

Assists with the definition of UX Strategy by providing an understanding of vision and business strategy alignment, to ensure all stakeholders understand the user and the experience they desire. The UX Strategy could include competitive landscape, user analytics, customer data, behavioral segmentation, personas, high level scenarios, interaction model, journey map, content strategy, ecosystem considerations, social, mobile, local/cultural considerations, product roadmap, and feature set prioritization

Performs appropriate research method needed which could include usability testing, complex audience and task analysis, development of personas, heuristic evaluation, cognitive walkthroughs, field observations, interviews, card sorting, and focus groups. Performs the research, analyses the results, and creates actionable and detailed recommendations based on the user research to ensure users needs have been identified and communicated to project team

Defines the patterns, navigation, structure and hierarchy by creating user stories and scenarios, complex process flows, mind maps and affinity diagrams, journey mapping and ecosystem diagrams while identifying opportunities and challenges to ensure the users' needs are met when they interact with our product and services

Creates the design of the user experience through facilitating participatory design sessions, design evaluations, brainstorming sessions, creating low fidelity wireframes, high fidelity prototypes, simulations, story boards, visual design, developing user design patterns and style guides to communicate and gain feedback from the users and stakeholders. Ensures design is in line with accessibility guidelines to ensure compliance

Qualification

User Experience DesignUsability TestingPrototyping ToolsCSS3HTML5Research MethodsCollaborationProblem SolvingCommunication

Required

Bachelor's Degree

Relevant Experience or Degree in: Interaction Design, Human Factors, or Related Field, and/or combination of relevant training and/or experience in lieu of degree

Typically Minimum 4 Years Relevant Exp

Researching and designing user experience solutions independently

Preferred

Psychology, Interaction Design, Human Computer Interaction, Product Design, Graphic/Visual Design, Human Factors, Library Science, English, Information Technology or related field

Typically Minimum 4 Years Relevant Exp

Researching and designing user experience solutions independently within the Financial Industry

CUA