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3M · 2 months ago

Senior Manager of Digital IT Shared Services

Minnesota, United States

Full-time

Onsite

Senior Level, Lead/Staff

$213K/yr - $260K/yr

10+ years exp

3M is a global company that fosters collaboration among its employees. The Senior Manager of Digital IT Shared Services will lead the ecosystem strategy, design customer-facing shared services, and ensure compliance and risk management, while providing insights to executive leadership.

AutomotiveCleaning ProductsConsultingElectronicsEnterprise SoftwareManufacturing

No H1B

U.S. Citizen Only

Responsibilities

Leading the ecosystem strategy and having ownership the platforms within Digital Shared Services

Designing and executing a comprehensive customer-facing shared service, compliance and risk management program customized to align with the organization's unique requirements and regulatory landscape

Establishing clear, measurable metrics and Key Performance Indicators (KPIs) to objectively assess and monitor the program's success, identifying opportunities for enhancement

Providing regular reports to executive leadership, offering actionable insights into the program's status, emerging risks, compliance performance, and suggested next steps

Supporting incident response efforts for data breaches and security incidents, including investigation, documentation, and reporting

Providing guidance and training to employees on privacy and security best-practices and compliance requirements

Staying current with emerging privacy and security trends, technologies, and regulatory changes, developing strategies and roadmaps to ensure ongoing compliance and risk management

Qualification

Digital Shared ServicesCompliance ManagementRisk ManagementIT Management ExperienceCross-functional CollaborationTrainingGuidanceStrategic PlanningLeadershipCommunication Skills

Required

Bachelor's degree or higher (completed and verified prior to start)

Ten (10) years of experience in IT in a private, public, government or military environment

Five (5) years in a management position that included responsibilities for shared services, security, privacy, and/or compliance within a customer-facing digital organization in a private, public, government or military environment

Preferred

Master's degree in Computer Science or Information Systems from an accredited institution

Three (3) years of leading strategy for shared services and/or customer-facing compliance in a private, public, government or military environment

Collaborating closely with cross-functional teams across the organization to integrate compliance and risk management principles into core business processes, ensuring proactive risk mitigation

Conducting regular risk assessments and audits to identify potential security and privacy vulnerabilities and develop mitigation strategies