Apply on Employer Site

SHI International Corp. · 8 hours ago

Sr. IT Operations Specialist - Mobility

Somerset, NJ

Full-time

Hybrid

Mid, Senior Level

$80K/yr - $125K/yr

7+ years exp

SHI International Corp. is a $16 billion global provider of IT solutions and services. The Sr. IT Operations Specialist will lead enterprise mobile device initiatives, overseeing the Mobile Device Management infrastructure to ensure secure and compliant mobile operations across the organization.

HardwareInformation TechnologySoftware

Responsibilities

Architect, deploy, and manage enterprise MDM solutions (e.g., Microsoft Intune)

Define and maintain mobile device policies, configurations, and compliance rules

Lead mobile device lifecycle management, including procurement, provisioning, support, and retirement

Implement and monitor mobile security controls, including encryption, conditional access, remote wipe, and data loss prevention (DLP)

Ensure compliance with internal IT policies and external regulations (e.g., HIPAA, GDPR, NIST)

Conduct regular audits and generate reports for leadership and compliance teams

Serve as the subject matter expert (SME) for mobility operations and MDM technologies

Provide Tier 3 support and mentorship to junior staff and service desk teams

Maintain accurate asset inventory and oversee mobile device logistics

Lead mobility-related projects such as platform migrations, OS upgrades, and enterprise rollouts

Evaluate emerging mobile technologies and recommend strategic enhancements

Develop and maintain technical documentation, SOPs, and training materials

Qualification

MDM platformsMobile securityEnterprise mobility architectureApple Business ManagerScriptingAutomationZero Trust architectureCommunicationLeadershipProblem-solvingCollaborationAdaptability