Keeper Security, Inc. · 10 hours ago
Manager, Associate Account Management (AMER)
United States
Full-time
Hybrid
Mid, Senior Level
3+ years expKeeper Security, Inc. is a leading cybersecurity company that is transforming the industry with its innovative solutions. They are seeking an experienced Manager of Associate Account Management to lead a team focused on driving revenue growth and ensuring client success within their B2B sales division.
Cloud SecurityCyber SecurityIdentity ManagementSecuritySoftware
Responsibilities
Lead, manage and motivate a team of Associate Account Managers focused on actioning renewals, expansions and upsells and driving revenue growth
Drive revenue retention via a highly efficient, scalable customer renewal engine
Generate incremental bookings within existing accounts from subscription expansion and upsell of add-on portfolio products
Help directly manage Tier 1, high priority client relationships
Collaborate with Customer Support to ensure accurate and complete on-boarding of new clients and lanes
Partner with Sales to develop strategies and team goals to improve product penetration rates and expand Keeper's footprint within existing customer portfolio
Proactively monitor assigned client health through quantitative and qualitative means
Own the optimization of contracts and other documents supporting renewals
Scale, recruit, mentor and grow the account management team, ensuring the right structure, talent and processes are in place for success
Develop and implement sales strategies to meet and exceed monthly and quarterly sales targets
Monitor and manage individual and team performance, providing coaching, training, and feedback to enhance productivity
Conduct regular one-on-one meetings with sales reps to review performance, troubleshoot challenges, and strategize for success
Join customer calls alongside sales reps to provide strategic support, assist in advancing deals toward closure, and deliver real-time coaching to optimize sales conversations and outcomes
Analyze sales data to identify trends, opportunities, and areas for improvement, ensuring accurate forecasting and reporting
Collaborate closely with the marketing team to ensure alignment on lead generation, campaigns, and messaging
Continuously refine and optimize sales processes and tools to improve efficiency and effectiveness
Maintain a deep understanding of Keeper's product offerings, customer needs, and market dynamics
Drive a high-energy, positive sales culture that motivates the team to perform at their best
Ability to travel to and from customer meetings (locally and nationally) & rent and/or operate a vehicle on behalf of the company
Qualification
Required
3+ years proven work experience as a Sales Manager
3+ years previous work experience in the SaaS industry, Cybersecurity industry experience preferred
Proven track record of meeting or exceeding sales targets and managing a high-performing sales team
Strong knowledge of SaaS sales processes, expansions, renewals and CRM systems, Salesforce experience preferred
Ability to construct, present and execute territory-level sales strategies
Exceptional leadership, communication, and interpersonal skills, with the ability to inspire, mentor and develop a team
Data-driven mindset with experience analyzing sales metrics to drive decision-making
Ability to adapt in a fast-paced, ever-changing market environment
Strong problem-solving skills, with the ability to handle challenges and find creative solutions
Ability to travel up to 20% of the time
Bachelor's degree in Business, Marketing, or a related field
Experience working in IAM industry is a plus
Benefits
Medical, Dental & Vision (inclusive of domestic partnerships)
Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
Voluntary Short/Long Term Disability Insurance
401K (Roth/Traditional)
A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Company
Keeper Security, Inc.
Keeper Security is transforming cybersecurity for millions of individuals and thousands of organizations globally.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$60.25MKey Investors
Summit PartnersInsight Partners
2023-05-09Private Equity
2020-08-13Private Equity· $60M
2011-01-01Seed· $0.25M
Leadership Team
Darren Guccione
Co-founder and CEO
Craig Lurey
Co-founder and CTO
Recent News
2025-12-25
Company data provided by crunchbase