The Jeffcoat Firm · 2 months ago
Bilingual Receptionist
Columbia,SC,US
Full-time
Onsite
Entry Level
$16/hr - $19/hr
1+ years expThe Jeffcoat Firm is dedicated to serving everyday people in crisis by providing exceptional legal services across South Carolina. They are seeking a Bilingual Receptionist who will serve as the first point of contact for clients and visitors, providing administrative support and customer service in a dynamic work environment.
Legal
Responsibilities
Answer and direct incoming calls promptly, professionally, and accurately, utilizing Zoom soft phone systems
Greet clients and visitors warmly, ensuring a positive experience
Assist with client intake processes by following scripts and clearly explaining our firm’s unique services
Differentiate and manage calls from third parties such as insurance adjusters, vendors, and solicitors
Manage scheduling of conference rooms and coordinate appointments for attorneys and staff
Handle administrative duties including sorting and distributing mail, deliveries, and packages; filing; and supporting team members with various tasks
Track and maintain office supplies inventory, placing orders as needed
Monitor and report on daily, weekly, and monthly client engagement and firm goals
Maintain strict confidentiality of client information and firm operations
Support special projects and perform additional administrative duties as assigned
Promote a welcoming and professional environment for clients and staff alike
Qualification
Required
High School Diploma or GED required; additional education or certifications preferred
Minimum of 1 year of administrative and customer service experience
Bilingual proficiency in English and Spanish (or other relevant languages) is required
Excellent verbal and written communication skills in both languages
Strong organizational skills and attention to detail
Exceptional time management and prioritization abilities
Ability to maintain confidentiality and handle sensitive information with integrity
Proficiency with office technology, including Zoom, Microsoft Office Suite, and office management software
Adaptability to evolving technology and processes
Empathy, patience, and a professional demeanor when interacting with clients and colleagues
Benefits
Medical
Dental
Vision
401(k) with employer contribution
Parental leave
Generous vacation policy plus 12 paid holidays annually
Paid Volunteer Time Off to support causes you’re passionate about
Company
The Jeffcoat Firm
The Jeffcoat Firm is a personal injury and car accident law firm located in Columbia to service all accident victims in the Midlands.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Michael Jeffcoat ⭐️⭐️⭐️⭐️⭐️
Chief Executive Officer & Chief Legal Officer
Kim Jeffcoat
Chief Operating Officer
Recent News
2025-05-08
Company data provided by crunchbase