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Frost · 1 hour ago

FIA Commercial Account Manager

San Antonio, TX

Full-time

Onsite

Entry, Mid Level

2+ years exp

Frost is a leading provider of banking, investment, and insurance services in Texas, committed to fostering a supportive work environment. The FIA Commercial Account Manager will be responsible for marketing, servicing, and providing support to Producers and Account Executives, while maintaining and expanding assigned accounts.

Banking

Comp. & Benefits

Responsibilities

Assist the Producer in identifying account-rounding and coverage enhancement opportunities

Analyze carrier quotes and coverages to determine the best options for the client

Review new and renewal policies for accuracy in rating and coverage

Provide policy service including changes, payments, claims and third-party communications

Assist in presenting FIA products to new and existing customers by collaborating in renewal strategies, and preparing proposals

Respond to requests to research coverage issues, policy problems, cancellation issues, reinstatement issues, billing problems, claims history and underwriting issues

Collect detailed risk and underwriting information, including census data, survey data, and loss history

Maintain current knowledge of company underwriting and rating information. Follow agency standard procedures to maintain electronic files and information

Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes

Qualification

Texas General Lines Agent LicenseCommercial insurance experienceCISR/TIIA designationMicrosoft applications proficiencyOrganizational skillsAnalytical skillsCommunication skillsCollaborative mindset

Required

Texas General Lines Agent License (Property & Casualty), or attainment within 90 days

2+ years in the commercial insurance field; or Bachelor's Degree with 1 year insurance related experience; or obtained CISR/TIIA designation in Commercial Lines

Ability to retain a Book of Business between $450,000 and $650,000

Organizational skills and the ability to multitask

Excellent written and verbal communication skills

Proficient in Microsoft computer applications