TekSynap · 2 months ago
Systems Integration Specialist/ Deployment Technician
US
Full-time
Onsite
Mid Level
3+ years expTekSynap is a fast growing high-tech company that understands both the pace of technology today and the need to have a comprehensive well planned information management environment. The Systems Integration Specialist / Deployment Technician will support the Fuels Depot System – Inventory Monitoring solution (FDS-IM) contract, providing installation, configuration, and operational support for specialized software solutions.
ComputerInformation ServicesInformation Technology
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Obtains/Maintains a SME expertise on FDS-IM FuelsConnect solution, common Automatic Tank Gauging architecture, Inventory Management, and related enterprise fuel monitoring systems
Provides installation, configuration, maintenance, and operational support of specialized FuelsConnect software solution. To include installation, configuration and commissioning of the onsite Cellular devices and antenna packages
Install and position Cellular antennas on DLA buildings using a ladder
Provides on-site support assistance in conjunction with FuelsConnect, and ATG replacements associated with the FDS-IM Solution
This position supports a federal customer and requires either US citizen or permanent resident with the ability to pass background investigation and achieve the necessary security clearance
Provides technical and functional on-site support to DLA customers providing; the initial onsite set-up of the application and hardware, provides support for the applications upgrades, interfaces, hardware, configuration, and inventory monitoring reconciliations for the DLA Energy capitalized accounts
Provides onsite security configuration support in compliance with DISA security postures established for the system configurations. Assisting with identifying, training and compliance of site responsibility items, as well as providing necessary support to help locations incorporate this system and established security documentation into their local site accreditation package if necessary
Provides onsite training, tailored to the needs of the fuels inventory and resource manager budget officers managing fuels from an inventory perspective
Provides detailed reports and other related documents to the site visit for both the internal and external customers to document the level of effort within the established contract service level of agreements and key performance indicators
Document slow performing application areas and determine bottlenecks and opportunities for performance enhancements
Tune systems for optimal performance and characterize systems on multiple platforms
Coordinate with client and team members and resolve issues, reduce risk, and enhance user satisfaction
Support project lifecycle from commencement to completion
Troubleshoot system operating deficiencies and assess corrective alternatives
Interact with program area staff to take corrective action against system warranty issues
Write content for new policies, procedures, and services
Coordinate with application services and to implement all integration strategies and administer integration of all applications
Provide support to all window applications and ensure appropriate integration of various technologies
Maintain knowledge on all new technology and provide required training and coordinate with various teams to provide support to all new acquired sites
Qualification
Required
Active Secret clearance or ability to obtain
Must have one of the following approved DOD 8570 IAT II certifications upon hire: CCNP Security, CySA+, GICSP, GSEC, Security+ CE, SSCP, CND
At least one of the following computing environment certifications required upon hire: Windows, Linux
Candidate must possess a minimum of 3 years relevant experience
Must be able to multi-task multiple high priority items with the ability to properly prioritize
Must be willing to travel a minimum of 90%, work weekends, and nights
Previous experience in customer support, or related fields involving interaction with people
Benefits
Health
Dental
Vision
401K
Life insurance
Short-term and long-term disability plans
Vacation time
Holidays
Company
TekSynap
TekSynap is a well planned information management environment that offers to meet the business needs of Local Government customers.
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Kamran Jinnah
CEO
Lucas Narel
Chief Financial Officer
Recent News
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2025-12-12
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