Johnson Controls · 1 day ago
Fire Service Technician
Tallahassee, FL
Full-time
Onsite
Entry Level
$17/hr - $21/hr
2+ years expJohnson Controls is dedicated to creating purposeful solutions that propel the world forward. The Fire Service Technician role involves providing high-level service to customers by diagnosing and repairing fire alarm systems, ensuring customer satisfaction, and following technical procedures to resolve issues.
Industrial EngineeringPhysical SecuritySmart Building
Responsibilities
Provide our customers with the highest level of service to solve building inefficiencies and resolve service-related items
Receive service calls from Service Resource Center, including a brief description of equipment/system malfunctions
Responsible for contacting customer representative and ascertaining equipment/systems problems
Diagnose problems and perform service and repairs on electronic fire alarm systems and other related building system products at customer sites
As a trusted advisor to our customers, you will provide solutions and outcomes at the time of service
Exhibit excellent customer service skills by consistently communicating with the district staff and customers to ensure customer satisfaction
Follow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices, bulletins, and modification notices, etc. to repair equipment
Service, troubleshoot, and install many different manufacturers’ Fire & Life Safety systems including SimplexGrinnell
Read and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics and operational product manuals
Complete Service Acknowledgements with proper coding through communication devices, such as smart phones and laptop computers
Obtain customer signature upon completed service call assignment
Participate in a scheduled On-call rotation
Provide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities
Provide quotes to support recommendations and solutions
Perform other duties as assigned
Qualification
Required
High school diploma or equivalent
Possess a valid driver's license and driving record that meets company requirements
Knowledgeable in AC/DC electrical theory
Able and willing to complete SimplexGrinnell 4007 Panel training within 6 months
Experience in reading and interpreting blueprints, submittals, and operational/product manuals
Knowledge of test equipment, multi-meter, digital analyzer, and commissioning devices
Able and willing to perform physical labor, including carrying and moving equipment and tools up to 70 lbs
Able to work in unusual and sometimes difficult positions such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc
Able and willing to work flexible hours, including weekends, to meet customer requirements
Able and willing to travel occasionally overnight if/when required
Demonstrate a high level of customer service
Experience maintaining truck inventory to ensure timely response to customer needs
Ability to adhere to, implement, and always follow safety guidelines and procedures
Strong organizational skills, positive attitude, and an ability to learn quickly
Able to pass a pre-employment background and drug test
Preferred
NICET Level II certification
Retain any licenses that are required by National, State and Local codes
2+ years documented experience in low voltage electrical systems, including Fire/Life Safety systems, Access Control, Nurse Call, and Paging systems
Benefits
Medical/Dental/Vision insurance
Health Savings Account (HSA)
Life Insurance
401(k) savings plan with company match
Short-Term and Long-Term Disability
Employee Assistance Program
Wellness Program
And more!
Company
Johnson Controls
Johnson Controls offers smart buildings that create safe, healthy, and sustainable environments.
10001+ employees
H1B Sponsorship
Johnson Controls has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (61)
2024 (57)
2023 (80)
2022 (95)
2021 (81)
2020 (93)
Funding
Current Stage
Public CompanyTotal Funding
$1.6BKey Investors
US Department of Energy
2024-12-05Post Ipo Debt· $250M
2024-12-04Post Ipo Debt· $525.61M
2024-05-20Post Ipo Equity· $90M
Leadership Team
Joakim Weidemanis
Chief Executive Officer
Marc Vandiepenbeeck
Executive Vice President and Chief Financial Officer
Recent News
2026-01-08
2026-01-07
Company data provided by crunchbase