Global Support and Development · 1 month ago
Operational Support Analyst
Charlotte, NC
Contract
Onsite
Mid Level
3+ years expGlobal Support and Development is seeking to hire an Operational Support Analyst to enhance its capacity for hazard monitoring and threat identification. The role involves turning complex environmental data into actionable intelligence to support disaster response operations.
Non-profit Organization Management
No H1B
Responsibilities
Support GSD’s Operations Room to maintain 24/7/365 awareness of global hazards with emphasis on hurricanes, cyclones, severe storms, earthquakes, tsunamis, and volcanic activity. Monitor and interpret meteorological models to assess forecast confidence, track trends, and anticipate potential threats to our area of operations
Differentiate between general hazards and operational threats by assessing relevance to GSD’s current and future operations, assets, and partner geographies to provide early warning alerts and situational updates, and recommendations to GSD’s Operations Team
Produce clear, concise, and standardized hazard and threat intelligence products, including daily summaries, hurricane briefs, and rapid updates. Develop geospatial visualizations and annotated storm track maps to support decision-making
Maintain templates and workflows to ensure timely and consistent product delivery. Contribute to SOPs for alert generation, escalation criteria, and size-up initiation
Support the design of an integrated hazard and threat monitoring dashboard for GSD’s common operating picture tools
Review, recommend, and implement third-party tools to enhance hazard and threat monitoring capabilities
Prompt and action GSD’s core values of accountability, humility, and integrity in all work we conduct
Promote good stewardship of financial and other resources to achieve maximum benefit to those impacted by disaster or at risk of impact
Other duties as assigned
Qualification
Required
Three (3) or more years of experience in intelligence analysis, meteorology, emergency management, or disaster monitoring
Bachelor's degree in meteorology, emergency management, environmental science, geography, international relations, or a related field; or equivalent combination of education and professional experience in hazard and threat monitoring or operational intelligence
Demonstrated skill in interpreting and comparing outputs from multiple storm forecasting models (e.g., GFS, ECMWF)
Structured analytic technique - ability to synthesize multi-source hazard data into actionable intelligence for operational decision-making
Competency in producing geospatial products and annotated maps for situational awareness
Familiarity with global hazard monitoring tools and platforms (e.g., NOAA, JTWC, USGS, GDACS, ReliefWeb)
Strong written and verbal communication skills, with an ability to brief diverse audiences quickly and clearly
Discernment for confidentiality in relation to organizational, partner, and donor activities and communications
Strong organizational skills and the ability to rapidly shift tasks
Experience working and/or traveling domestically and internationally
At this time, GSD is not offering sponsorship and is only accepting applications from persons eligible to work in the United States
Routine domestic and international travel up to 25% is required
Preferred
Working knowledge of Spanish and/or French desired
Benefits
Up to 25 days of accrued vacation
Up to 80 hours of annual sick leave
Up to 80 hours of Military Pay and 30 Days Differential
Medical, Dental and Vision (GSD covers monthly premium)
Group Life and AD&D Coverage (GSD covers monthly premium)
Retirement (Pre and Post Tax Options) and a Company Match
Matches on Qualified 529 Plans
Up to 14 Paid Holidays
Company
Global Support and Development
Global Support and Development (GSD) is a humanitarian nonprofit organization whose vision is to ensure that every community is able to recover from disaster.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
Michael Court
Chief Executive Officer
Christina Mercier
South Pacific Partnerships Manager
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