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Relation Insurance Services · 11 hours ago

Specialist, Systems and Data

United States

Full-time

Remote

Mid Level

$50K/yr - $80K/yr

3+ years exp

Relation Insurance is a leading, innovative company committed to excellence in the insurance market. The Specialist, Systems & Data is responsible for maintaining the technical platforms of the company's insurance operations, ensuring seamless data flow and resolving system issues while supporting internal users.

ConsultingEmployee BenefitsFinancial ServicesInsuranceRetirement

H1B Sponsor Likely

Responsibilities

Manages the complete carrier download lifecycle, including setup, configuration, ongoing maintenance, and troubleshooting, addressing exceptions, data mismatches, and mapping issues to ensure accuracy and timeliness across all carrier systems

Maintains and troubleshoots integrations between all Vertafore and integrated products including AMS360, ImageRight, BenefitPoint, IVANS Exchange, and RecordLinker

Monitors data accuracy across systems and proactively correct or escalate issues

Conducts quarterly product audits to monitor system usage, verify license counts, and ensure optimal allocation of resources across all insurance platforms and user access

Responds to support tickets from internal users, providing timely and effective solutions

Researches and resolves system or data-related issues independently, documenting findings and resolutions

Collaborates with IT and operations to maintain consistent workflows and system functionality

Participates in data clean-up, deduplication, and normalization projects to enhance data quality

Identifies recurring problems and implement or recommend process and system improvements

Develops and maintains clear documentation for procedures, integrations, and system configurations

Partners cross-functionally to ensure data-driven decisions and efficient processes

Researches and resolves issues on the BenefitPoint error log

Remains knowledgeable of system advances and integrations and stays up to date on data management best practices

Performs other projects, duties, and tasks, as assigned

Qualification

Vertafore systems administrationData managementInsurance industry experienceTechnical troubleshootingProcess optimizationAnalytical skillsTechnical aptitudeCommunication skillsCollaboration skillsInterpersonal skillsPresentation skills

Required

High school diploma or equivalent required

Minimum 3 years' insurance industry experience, with a focus on download management and Vertafore systems administration

Strong analytical and mathematical skills

Excellent communication, collaboration and interpersonal skills across technical and non-technical teams

Strong technical aptitude with the ability to learn new platforms and tools quickly

Strong PowerPoint and presentation skills for both in-person and teleconference/webinar sessions

Ability to manage multiple priorities and meet deadlines in a fast-paced environment

Preferred

College degree in a related field highly preferred

Prior experience in insurance operations, data management, or system administration preferred

Benefits

Family health and wellness programs

401K

Employee assistance programs

Paid time off

Paid holidays

Company

Relation Insurance Services

Despite our size, Relation feels like a family company. Here, a handshake matters.

Founded in 2007

Walnut Creek, California, USA

1001-5000 employees

https://www.relationinsurance.com

H1B Sponsorship

Relation Insurance Services has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2024 (1)