Jobs via Dice · 3 months ago
ServiceNow Administrator, REMOTE, 6+ Months
United States
Full-time
Remote
Entry, Mid Level
2+ years expDice is the leading career destination for tech experts at every stage of their careers. They are seeking a skilled ServiceNow Administrator to support the development, configuration, and ongoing maintenance of the ServiceNow platform, focusing on vulnerability response and ITSM processes.
Computer Software
Responsibilities
Administer and support the ServiceNow platform, ensuring system stability and performance
Manage and optimize the Vulnerability Response module, including integrations with container and application vulnerability scanners (e.g., Qualys, Tenable, etc.)
Maintain and enhance IT Service Management (ITSM) modules including Incident, Problem, Change, and Request Management
Implement and configure Cloud Discovery using ServiceNow Discovery and/or third-party integrations to track cloud assets (AWS, Azure, Google Cloud Platform)
Assist with basic Flow Designer automation in support of ITSM processes
Collaborate with cybersecurity teams to ensure vulnerabilities are identified, tracked, and remediated within SLAs
Generate reports and dashboards to communicate system health and vulnerability trends
Ensure compliance with best practices in data integrity, security, and ServiceNow governance
Qualification
Required
2–5 years of experience administering ServiceNow in a medium to large enterprise environment
Strong hands-on experience with Vulnerability Response module (including application and container vulnerabilities)
Cloud Discovery and related configuration
ITSM modules (Incident, Change, Problem, Request)
Basic experience with Flow Designer for workflow automation
Understanding of vulnerability management principles and processes
Exposure to cloud platforms like AWS (basic navigation, asset identification)
Excellent communication skills and ability to collaborate with technical and non-technical stakeholders
Preferred
ServiceNow Certified System Administrator (CSA)
Experience integrating ServiceNow with third-party security tools (e.g., Qualys, Tenable, AWS Inspector)
Familiarity with CMDB best practices
Exposure to ServiceNow Performance Analytics, Dashboards, or Reporting
Knowledge of scripting languages like JavaScript or PowerShell
Company
Jobs via Dice
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0-1 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase