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Lumos Fiber · 21 hours ago

FTTH Field Service Technician (T-Fiber)

Columbus, OH

Full-time

Onsite

Senior Level

5+ years exp

Lumos Fiber is a leading fiber internet provider focused on delivering high-speed connectivity to communities. The Field Service Technician will be responsible for installing, testing, and maintaining fiber optic services and equipment in both residential and business environments, ensuring seamless connectivity for customers.

Information TechnologyInternetTelecommunications

H1B Sponsor Likely

Responsibilities

Performs preventive maintenance on equipment at RSB CO, Remote, DLC, and COLO sites

Conducts advanced OTDR traces & fiber characterization

Installs and troubleshoots basic voice, data, video services, & CPE (Residential Gateways, Routers, etc.)

Manages data entry tasks, including updating trouble tickets, orders, timesheets, etc

Serves as a SME in operating, maintaining, troubleshooting, and repairing RSB CO, Remote, DLC, and COLO equipment

Supports RSB engineering projects, including the installation of GPON cards, turning up new Access Gear & Splitters, upgrading ONTs, and working on equipment upgrades

Assists Network Operations on troubleshooting, isolating, and resolving operational & hardware issues related to RSB CO, Remote, DLC, and COLO equipment

Qualification

GPON experienceFiber optic installationNetwork cablingVoice services (SIP)IP subnettingBasic electrical systemsCustomer interactionTeam developmentCommunication skillsContinuous learning

Required

5-7 years' Fiber or Telecom industry experience required

High School Diploma or equivalent required

Valid, fully unencumbered Driver's License required

Must reside within 30 minutes' driving distance of assigned reporting location

Strong verbal and written communication skills

Experience interacting directly with customers to troubleshoot

Safe driving record

Experience using MS Office Suite

Proficient in network cabling, basic electrical systems, basic telephony, and grounding/bonding (ANSI/EIA/TIA-607)

Experience maintaining power equipment, including rectifiers, batteries, and generators

Ability to read & understand cross-connects for fiber LCC cabinets & splitters

Extensive experience with advanced GPON and fiber-based services & equipment

Working knowledge of voice services (SIP), video services, LAN/WAN service & hardware

Proficient in IP subnetting

Supports the development of Operations Service Technicians on the team

Ability to climb utility poles (where applicable) and work at heights

Utilize handle extension and stepladders as required

Ability to work in attics, crawl spaces, and confined areas

Capable of lifting and transporting 50 lbs. over a distance of 50 feet

Near-constant use of sight, speech, hearing, comprehension, and reasoning

Benefits

Comprehensive health, dental, and vision coverage.

Competitive compensation packages, including bonus options for eligible positions.

Paid Time Off & Paid Holidays.

Health Savings Accounts (HSAs) and Flexible Spending Accounts (FSAs).

100% employer-paid life and disability insurance.

Employee Assistance Program (EAP) with access to professional support for life’s challenges.

401K plan w/ up to 5% employer contribution and a self-directed brokerage option.

Wellness program offering education and cash incentives for gym attendance and nutrition programs.

Employee referral bonuses.

Discounts on Lumos Fiber Internet for employees who live in our service areas.

Company

Lumos Fiber

Lumos Fiber is a telecommunications company that specializes in internet, wifi, digital TV, and business voice solutions.

Founded in 2011

High Point, North Carolina, USA

501-1000 employees

https://www.lumosfiber.com

H1B Sponsorship

Lumos Fiber has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

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Trends of Total Sponsorships

2022 (1)