NEOGOV · 2 months ago
2026 Session Casework Coordinator for the Senate Democratic Caucus
Thurston County – Olympia, WA
Full-time
Onsite
New Grad, Entry Level
$4,299/mo - $4,299/moNEOGOV is hiring for the Washington State Senate as a Casework Coordinator to support the Senate Democratic Caucus. The role involves acting as a liaison between the caucus and various government agencies, analyzing constituent issues, and coordinating workshops for staff.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Collaborate with the Sr. Caucus Assistant to provide support to member offices
Inform the caucus of assigned issue areas by screening district sources and through communication with member offices
Analyze constituent issues, research, and identify solutions for member offices
Act as a liaison to local, state, federal officials, and other persons or groups to form effective relationships for the caucus
Coordinate relevant workshops and seminars for staff
Screen and refer cases, when appropriate, to other offices and agencies
Prepare periodic reports on pending cases and district activities in assigned issue areas
Update contact lists for agencies contacts and congressional delegations
Continually screen active cases and act as liaison with constituents to ensure their cases are handled in a responsive and timely manner
Assist with casework training for Session Aides and Interns working in democratic offices
Maintain up-to-date files on all cases and categories of information of importance to the office
Report casework status to member offices
Assist the Sr. Caucus Assistant in various tasks
Qualification
Required
Knowledge of or willingness to learn about the legislative process, organization, and procedure
Knowledge of or willingness to learn about local, state, and federal agencies and departments
Knowledge of or willingness to learn about office policies, practices, and procedures
Knowledge of or willingness to learn about relevant issues in Washington State
Ability to effectively support the legislative offices
Ability to handle sensitive cases and respectfully communicate with constituents experiencing crisis
Ability to accept and work with performance-based feedback and guidance
Ability to develop and maintain cordial, effective working relationships with caucus staff, legislators, agency liaisons, interest group representatives and the public
Ability to listen, problem solve, and communicate with kindness and empathy, while respecting confidentiality
Previous legislative, executive branch, or state agency experience preferred
This position works in-person in Olympia during the legislative session
The hours for this position are 8 am - 5 pm, Monday through Friday
Preferred
Previous legislative, executive branch, or state agency experience
Benefits
Paid sick leave
Bereavement leave
Access to the Employee Assistance Program
Medical (including vision), dental and basic life insurance
Medical flexible spending account
Basic life and long-term disability insurance
Dependent care assistance
Washington State Employee Assistance Program
Washington Public Employees' Retirement System (PERS)
Deferred Compensation Program
Public Service Loan Forgiveness
Paid holidays
Sick leave
Vacation leave
Military leave
Bereavement leave
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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2025-10-31
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