Springs Window Fashions ยท 3 hours ago
Customer Service Representative
Waukegan, IL
Full-time
Onsite
New Grad, Entry Level
$17/hr - $17/hrSprings Window Fashions is a company with a long heritage of creating quality window fashions. The Customer Service Representative will be responsible for providing excellent customer service, responding to inquiries, resolving issues, and accurately entering orders into the system.
Consumer Goods
Responsibilities
Responsible for efficiently providing excellent customer service to our customers
Answer and effectively respond to customer phone calls
Resolve various customer problems and respond to questions including, but not limited to, order status, product specifications, return and repair policies, authorizing credit, etc
Perform other duties as assigned by supervisor, including, but not limited to, maintaining logs, reviewing reports, updating resource materials, special project work, etc
Accurate and timely entry of orders into the order management system for manufacturing and distribution
Qualification
Required
High school diploma
Basic computer skills
Good communication skills (written, oral, listening, approachable)
Ability to build relationships with customers
Good analytical skills
Multitasking skills
Reliability
Benefits
Paid Time Off
10 Paid Company Holidays
Tuition Reimbursement
401K & Company Matching
Quarterly Bonus/Gainsharing Opportunities
Career Path Advancement Opportunities
Employee Product Discounts
Employee Assistance Programs
Health Insurance
Vision Insurance
Dental Insurance
Life Insurance
Disability Insurance
Health & Flexible Spending Accounts
Medical insurance
Dental insurance
Vision insurance
401(k) retirement plan with up to 5% company match of eligible contributions
Life insurance
Long-term disability insurance
Short-term disability insurance
Paid sick time at an amount that meets or exceeds all local requirements
Paid vacation time (pro-rated for 2025 based on start date)
Eleven paid holidays per year
One paid volunteer day off per year
Company
Springs Window Fashions
Springs Window Fashions supplies leading retailers and distributors with a complete line of blinds, shades, specialty treatments.
Founded in 1939
5001-10000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2021-07-28Acquired
Leadership Team
Chetan Balsara, PMP
Chief Information Officer
Sara Derbick
Senior Executive Assistant to CEO & EVP of Integrated Supply Chain
Recent News
2025-11-05
Home Textiles Today
2025-09-17
Company data provided by crunchbase