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Paperless Parts · 4 hours ago

Technical Implementation Specialist

Encinitas, CA

Full-time

Hybrid

Mid Level

$70K/yr - $100K/yr

Paperless Parts is a SaaS startup helping manufacturers quote faster and win more work. The Technical Implementation Specialist is responsible for building and maintaining customer’s technical solutions, deploying integrations, and ensuring successful onboarding of customers to the Paperless Parts Platform.

ManufacturingSoftware

No H1B

U.S. Citizen Only

Responsibilities

Lead the development of a customer’s new quoting workflow by leveraging Paperless Parts’ best practices and an understanding of the customer’s unique business requirements

Expert knowledge of the Paperless Parts Platform coding language, P3L. Apply a rigorous problem-solving approach to design customized solutions to meet our customers’ needs

Lead the deployment of Paperless Parts standard integrations, making customizations where required

Provide best practices for quoting workflows to maximize customer value

Work in close partnership with Implementation Project Managers and Integrations Engineers to gather requirements, map solutions, and meet onboarding milestones in order to complete projects on time and on budget

Communicate clearly and regularly to implementation stakeholders regarding status and risks

Spend time on-site with customers to build relationships and learn how manufacturing shops operate

Provide ongoing support for customers' Pricing Configuration and integrations within the Paperless Parts platform

Conduct thorough discovery to inform solution design; document all custom configurations, and code to ensure clarity, maintainability, and effective knowledge transfer for both customers and internal team members

As part of the Paperless Parts team, further, the company-wide DEI & social impact initiates