NEOGOV · 3 months ago
Volunteer - Child and Family Services - Customer Service Specialist
Hennepin County
Full-time
Onsite
New GradNEOGOV is part of Hennepin County's Human Services and Public Health Department, which provides various services to individuals and families. The Customer Service Specialist volunteer role involves welcoming residents, connecting them with staff, and assisting them with Microsoft Teams and Excel to track visits and appointments.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Welcome and greet residents entering the building
Connect residents with the correct staff person
Use county provided computer to help residents using Microsoft Teams and Excel
Use Microsoft Excel to track walk-in visits and track appointments
Use Microsoft Teams to check if residents have an appointment and schedule appointments
Qualification
Required
Ability to welcome and greet residents
Ability to connect residents with the correct staff person
Ability to use a computer to assist residents
Ability to track walk-in visits and appointments using Microsoft Excel
Ability to check and schedule appointments using Microsoft Teams
Preferred
Experience using Microsoft Teams
Experience using Microsoft Excel
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
Founded in 1999
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase