Apply on Employer Site

Aviva Canada · 2 months ago

Senior Claims Specialist – Management Liability Professional

London (CA)

Full-time

Hybrid

Senior Level

7+ years exp

Aviva Canada is a leading insurance company that values care, commitment, community, and confidence. They are seeking a Senior Claims Specialist to manage complex claims and mentor team members within their Casualty Operation in the Major Case Unit.

Financial Services

Responsibilities

Proactively direct handle a pending of predominately commercial large loss and complex claims nationally, while providing brilliant customer service

Represent our customers and Aviva at mediations, arbitrations, trials and other litigation processes

Coach and mentor team members to success through sharing and development of technical and strategic skills and knowledge

Mitigate risk by collaborating with team mates to identify and effectively manage loss costs & expenses while improving system conditions, which affect customer service, team environment, and financial performance

Strive to continuously improve by challenging yourself, team mates and the casualty operation to improve performance, reduce inefficiency, and ensure that claims policies and procedures are consistently applied to the highest standard

Role model of our Aviva values of care, commitment, community & confidence

Ensure key risks are identified, measured, monitored and effectively managed

Effectively collaborate and communicate with internal and external stakeholders to identify trends and forecast large loss development while acting as a technical resource for senior management, underwriting, finance & actuary

Have fun, grow and be truly appreciated for your contributions to our success!

Qualification

CIP certificationFCIP certificationComplex claims adjudicationD&OE&O insurance knowledgeMicrosoft Office proficiencyVerbalWritten communicationCoaching skillsAnalytical orientationInterpersonal skillsProblem-solving skills

Required

Post-Secondary Education, CIP and FCIP strongly preferred

Minimum 7-10 years' experience specializing in the adjudication of complex Commercial and Financial Institution Directors & Officers claims including but not limited to: securities class actions, shareholder derivative class actions, regulatory investigations, anti-trust litigations, bankruptcy trustee litigations, fiduciary liability/ERISA pension trust litigation, private equity/venture capital Litigation, financial advisors/ broker dealers litigation and insurance company E&O litigation

Ability to understand and analyze the corporate structures of our insureds' businesses and their operations

Proven ability to provide coverage, liability and damages analyses for complex claims involving public and privately held corporations

A complete and thorough understanding of coverages provided by D&O, E&O and D&O/E&O blended insurance policies

Functional knowledge of law and insurance regulations in various jurisdictions

Ensure timely reporting of loss exposures to Claims and Underwriting Management

Demonstrated superior verbal and written communications skills

Proficient in Microsoft WORD, Excel and PPT

Exceptional written and verbal communication skills

Excellent coaching skills

Ability to mentor, challenge and grow with a diverse but highly experienced team

Team outlook

Excellent inter-personal skills with the ability to build strong relationships at all levels

Detail-focused, highly analytical orientation

Superior problem-solving skills with demonstrated ability to think strategically

Motivation and superb organizational skills

Willingness to travel occasionally

Preferred

Licensing in one or more Canada preferred

Benefits

Compelling rewards package including base compensation, eligibility for annual bonus, retirement savings, share plan, health benefits, personal wellness, and volunteer opportunities.

Outstanding Career Development opportunities.

We’ll support your professional development education.

Competitive vacation package with the option to purchase 5 extra days off per year.

Employee driven programs focused on gender, LGBTQ+, origins, diversity and inclusion.

Corporate wellness programs to support our employees’ physical and mental health.

Company

Aviva Canada

Glassdoor3.7

Aviva Canada Inc. is a Canadian property and casualty insurance company and a wholly owned subsidiary of the UK-based Aviva plc. It is a sub-organization of Aviva Group.

Founded in 1835

Toronto, Ontario, CAN

1001-5000 employees