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UHS · 2 months ago

Application Analyst I – Technology Ventures

KING OF PRUSSIA, Pennsylvania

Full-time

Onsite

Entry Level

1+ years exp

UHS is one of the nation’s largest providers of hospital and healthcare services, and they are seeking an Application Analyst I – Technology Ventures. This role involves participating in technology implementation initiatives and emphasizes clinical, business, and technical process analyses to support UHS initiatives.

Health CareHospitalMedicalPersonal Health

Responsibilities

Regularly meets with users, vendors and IS staff to develop/modify system specifications

Supports the implementations of applications and prepares the appropriate documentation

Performs system testing and documentation for all phases of the application development life cycle

Researches and resolves implementation-related Customer Support Center Tickets

Adheres to appropriate UHS Project Management standards

Ensures strict adherence to work plans, reporting all serious deviations to management

Assists with the training of users in operating procedures for application

Demonstrates understanding of hospital workflow

Demonstrates analytical problem solving

Assists in performing routine system maintenance and builds, including major application upgrades

Establishes and maintains regular communications with application teams and user community

Adheres to UHS Service Level and Change Management Policies

Researches and resolves Customer Support Center Tickets

Provides on-call support as scheduled

Maintains Service Excellence principles

Prepares and submits status reports to supervisor as required

Keeps management well informed of activities, needs, problems

Performs other tasks as assigned/required by management

Qualification

Clinical Information ServicesSystem ImplementationComputer Systems AnalysisSoftware ProficiencyProject ManagementCustomer Service ExcellenceAnalytical Problem SolvingInterpersonal CommunicationSelf-MotivationDetail-Oriented

Required

One or more years clinical Information Services or relevant clinical experience

Associate's Degree with 1-3 years of related experience required

Bachelor's Degree preferred with 3-5 years of related experience

Proficient with word processing, spreadsheet, and email software applications

Working knowledge of computer systems analysis and programming techniques and procedures, including: consulting with users to determine hardware, software or system functional specifications; development and analysis of programs based on design specifications; familiarity with application development life cycle

Basic knowledge of Information Services standards and quality methods and metrics

A quick learner of software and information technology, and motivated to learn new applications and business operations

Demonstrates excellent interpersonal communication and documentation skills, among facility customers and team members

Demonstrates customer-oriented service excellence principals, as outlined in UHS corporate standards

Basic knowledge of project management methods, business practices, and terminology

Self-disciplined, able to work independently, but also able to take direction when necessary

Self-motivated to identify and resolve issues, and in advancing personal knowledge

Very organized and detail-oriented

Flexible with time