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University of Delaware · 2 months ago

Senior Manager, External Engagement

Newark, DE

Full-time

Onsite

Mid, Senior Level

3+ years exp

The University of Delaware is home to Horn Entrepreneurship, which focuses on entrepreneurship education and advancement. The Senior Manager, External Engagement, leads strategic projects for the alumni community, collaborating with various program leads and managing external engagement opportunities to enhance the impact of educational programs on student learning.

Higher Education

Responsibilities

Maintain an in-depth understanding of all Horn Entrepreneurship offerings and their specific opportunities for external engagement

Collaborate with the Horn Director and other team members to establish external engagement objectives and monitor and report key results

Serve as the primary point of contact for UD alumni and others who express interest in learning more about Horn Entrepreneurship and its many opportunities for external engagement

Collaborate with the Horn Director, representatives from the Office of Development, and program leads to direct the process of engaging prospects in Horn offerings (based on the perceived alignment between a given prospect's interests and capacities and the requirements/ needs associated with specific engagement opportunities)

Represent Horn Entrepreneurship at community and regional events that offer opportunities for networking and promoting opportunities for external engagement in Horn offerings

Collaborate with program leads to determine their needs for external engagement and work with the Marketing Manager and other members of the Horn team to proactively target potential prospects

Play the lead role in managing Horn Entrepreneurships alumni community strategic project, which includes the Blue Hen 17 & 43 Awards, Siegfried Award for Entrepreneurial Leadership, Horn Alumni Council, alumni events (Alumni weekend & Homecoming), I Heart UD Day, and Free Lunch Friday offerings

Collaborate with the Horn Director to establish relationship management strategies and priorities involving high-impact alumni and community members, including members of the Horn Entrepreneurships National Advisory Board. Directly steward high-value relationships with major giving prospects

Collaborate with representatives from the Office of Development, especially the Director of Development for Entrepreneurship Initiatives, to engage, qualify, cultivate, and solicit gifts. This includes leading efforts to identify, cultivate, and solicit gifts from a portfolio of leadership, DDS-level, and recent alumni prospects

Maintain records of external engagement and contact reports in electronic databases (Advance and Salesforce)

Oversee the gift acknowledgement process, including receiving gift notifications, creating thank you cards, and mailing acknowledgements to donors. Perform other job-related duties as assigned

Qualification

Donor engagementCustomer relationship managementEvent managementSalesforceProject managementRelationship managementVolunteer managementCommunication skillsAdaptability

Required

Bachelor's degree in marketing, communications, entrepreneurship, business, sales, education, or a related field and three years of relevant experience, or equivalent combination of education and experience

Established track record of donor engagement, cultivation, and solicitation

Ability to utilize customer relationship management software

Ability to communicate and interact well with people of all ages and diverse backgrounds

Ability to communicate effectively, both verbally and in writing

Ability to handle multiple assignments concurrently and re-prioritize

Ability to successfully adapt to rapid change

Demonstrated understanding and consideration of the differing needs and concerns of individuals with varying identities, cultures, and backgrounds

Preferred

Experience with Salesforce preferred

Experience in event, project, relationship, and volunteer management strongly preferred

Company

University of Delaware

Glassdoor4.3

The University of Delaware - a state assisted, privately chartered institution - is a Land Grant, Sea Grant, Space Grant and Carnegie Research University (very high research activity).

Founded in 1743

Newark, DE, US

1001-5000 employees