SoFi · 10 hours ago
Manager, Fraud Investigations - Crypto
SoFi is a next-generation financial services company and national bank committed to changing the way people interact with personal finance. The Fraud Investigations Manager will lead a team of investigators to detect and mitigate fraud involving cryptocurrency and digital assets, ensuring operational excellence and safeguarding the company's financial ecosystem.
CreditCredit CardsFinancial ServicesFinTechLendingWealth Management
Responsibilities
Manage a team Investigators to ensure determinations are appropriate, fully supported, and clearly documented, for fraud cases
Provides ongoing mentoring, coaching, and counseling to Investigators to drive production and quality goal achievement
Work closely with Investigators to identify training needs, performance gaps, project process improvement, and provide recommendations to leadership
Collaborate with Senior Management related to ongoing projects to further enhance process improvements
Lead and coach Fraud Investigators on productivity while driving accountability and efficacy
Develop and implement SOPs for new processes
Qualification
Required
5-8 years of fraud leadership experience
Ability to implement and iterate on Fraud Investigation SOPs, identify and incorporate automation tools to enhance Investigators efficacy and efficiency, and drive accountability
Subject matter expert for Fraud Prevention and Investigation specifically for cryptocurrency
Demonstrate ability to lead several teams
Knowledge of banking compliance trends, rules, and regulations
Excellent organizational skills
Excellent written and verbal communication and presentation skills
Analytical and problem-solving skills
Preferred
Experience in managing multiple fraud teams
A CFE or similar industry designation
Company
SoFi
SoFi is a finance company that offers a range of lending and wealth management services.
H1B Sponsorship
SoFi has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (157)
2024 (121)
2023 (131)
2022 (118)
2021 (81)
2020 (42)
Funding
Current Stage
Public CompanyTotal Funding
$12.25BKey Investors
Fortress Investment GroupPGIMQatar Investment Authority
2025-12-04Post Ipo Equity· $1.5B
2025-07-29Post Ipo Equity· $1.5B
2025-04-17Post Ipo Debt· $3.2B
Recent News
dcm.com
2025-12-31
The Motley Fool
2025-12-26
2025-12-24
Company data provided by crunchbase