Omnicell · 9 hours ago
Field Services Engineer II
Manhattan, NY
Full-time
Hybrid
Mid, Senior Level
$34/hr - $42/hr
1+ years expOmnicell is a company focused on improving medication and supply management in healthcare settings. The Field Services Engineer plays a crucial role in supporting pharmacy and supply automation systems by troubleshooting, repairing, and maintaining advanced electro-mechanical and software-integrated solutions, ensuring high system uptime and exceptional customer satisfaction.
Health CareHospitalMedical
Hiring Manager
Michael Gonzalez
Responsibilities
Ensure system reliability by performing timely troubleshooting, preventive maintenance, and emergency repairs on Omnicell’s automation solutions
Drive customer trust and satisfaction by building strong relationships with nursing and pharmacy leadership, serving as a knowledgeable and responsive technical partner
Support product innovation by analyzing complex service issues and escalating bugs or design concerns to engineering and hardware teams
Enhance product performance through actionable field feedback that informs continuous improvement
Represent Field Services in cross-functional initiatives and field projects that shape the future of healthcare automation
Elevate team capability by mentoring junior technicians and sharing best practices
Maintain operational excellence through accurate documentation, inventory management, and adherence to service level agreements
Empower end users by delivering basic product training and ensuring confidence in system usage
Qualification
Required
Bachelor's Degree in Engineering/Technology or related discipline AND one year of relevant experience; OR Associates Degree/Trade School Certification/Military Training in an Engineering/Technology related discipline, AND four years of relevant experience; OR seven years equivalent experience troubleshooting and repairing electronic, mechanical, or computer devices
Preferred
Hands on repairs, troubleshooting, root cause analysis experience working on pneumatic or hydraulic complex machinery that may include Industrial manufacturing equipment/machinery, Aircraft systems, Robotic Systems, or anything similar etc
Experience working in a high volume environment that requires 24/7 on call support
Passion for trade based work
Bachelor's Degree in Engineering/Technology or related discipline
Experience working in a hospital environment
Company
Omnicell
Omnicell, Inc. (NASDAQ: OMCL) is a leading provider of automated and business information solutions enabling hospitals and healthcare
1001-5000 employees
H1B Sponsorship
Omnicell has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (26)
2024 (18)
2023 (28)
2022 (53)
2021 (31)
2020 (17)
Funding
Current Stage
Public CompanyTotal Funding
$170M2024-11-20Post Ipo Debt· $150M
2001-08-07IPO
2000-02-18Series Unknown· $20M
Leadership Team
R
Randall Lipps
Chairman, President, CEO and Founder
Nchacha E. Etta
Executive Vice President & Chief Financial Officer
Recent News
Company data provided by crunchbase