Director, IT Site Services US and South America jobs in United States
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Electronic Arts (EA) · 7 hours ago

Director, IT Site Services US and South America

Electronic Arts (EA) is a leading company in the entertainment industry, seeking a Director of IT Site Services for their US and South America offices. The role involves leading IT teams, ensuring technology support for game development, and aligning IT strategies with organizational goals.

ComputerMobilePublishingVideo GamesWeb Development
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H1B Sponsor Likelynote

Responsibilities

Relationship Development and Management
Be the operational focused liaison between IT, Business Stakeholders and Global IT Functions
Partner with business stakeholders to understand their respective local and regional department goals
Form collaborative relationship with supporting global service lines such as Workplace Experience, Real Estate, People Experience, Service Desk, Service Operations and Strategic Partner Management
Establish and maintain working relationships with main vendors across the region
Promote Technology learning and usage within the department and across managed locations
Project management/coordination on technical projects across managed locations
Forecast resources (budget, assets and personnel) for projects for IT operations across locations
Stay informed about the latest developments in IT technology
Prepare long and short-term plans for the S&SO Team and acquisition of the resources and needs to support them, assuring alignment with long-term studio goals
Publish and analyze data on performance of teams across managed locations

Qualification

IT leadership experienceGame development experienceIT Security best practicesITIL experienceProject managementStakeholder managementData analysisBudget forecastingTeam managementCross-organizational collaboration

Required

Requires ten or more years of experience in all aspects of IT in multiple leadership roles
3+ years of experience managing IT in a Game Development or Publishing role or equivalent role
Experienced in managing teams and influencing stakeholders
Proficient in working across organizations, managing by influence, and coordinating large-scale teams in multiple locations, time zones, and geographies
Experience with game development pipelines
Experience with IT Security best practices
ITIL experience
Experience managing technical teams
Bachelor of Business or Computer Science degree or equivalent work experience

Benefits

Paid time off (3 weeks per year to start)
80 hours per year of sick time
16 paid company holidays per year
10 weeks paid time off to bond with baby
Medical/dental/vision insurance
Life insurance
Disability insurance
401(k)

Company

Electronic Arts (EA)

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Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story.

H1B Sponsorship

Electronic Arts (EA) has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (139)
2024 (105)
2023 (207)
2022 (233)
2021 (198)
2020 (145)

Funding

Current Stage
Public Company
Total Funding
$2.2M
Key Investors
TCVTrip Hawkins
2025-09-29Private Equity
2025-09-29Acquired
2019-01-01Post Ipo Equity

Leadership Team

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Marija Radulovic-Nastic
Chief Technology Officer (CTO)
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Laura Miele
COO & EVP of marketing, commercial
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Company data provided by crunchbase