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AAA-The Auto Club Group · 7 hours ago

General Service Technician

Glenwood, NC

Full-time

Onsite

New Grad, Entry Level

0+ years exp

AAA The Auto Club Group is a leading provider of membership, travel, insurance, and financial services across multiple states. They are seeking a General Service Technician responsible for performing repair and maintenance of automobile and truck vehicles, including routine services and inspections.

Insurance

Responsibilities

Under general supervision, this position is responsible for performing the repair and maintenance of automobile and truck vehicles for which they are fully trained

Completes routine scheduled maintenance services on automobiles and trucks as directed by manager or service consultant

In an efficient and productive manner, performs basic automotive repairs, adjustments and maintenance procedures as outlined on repair order for which technician is trained

Oil changes, tire replacement and repairs, general maintenance repairs are expected to be learned and performed

Drives vehicles into service bay, prepares them for and completes digital vehicle inspection

Test drives vehicles and prepares vehicle for delivery to customer after necessary repairs and maintenance

Maintains cleanliness of shop and work areas, performs other duties as necessary

Qualification

Automotive systems knowledgeMechanical aptitudeG1 CertificationState inspection certificateAC 609 CertificationCustomer serviceTool usageClean work area

Required

High School diploma, GED or Technical school graduate, certification

Must possess valid driver's license

No working experience required

Mechanical aptitude is required

Knowledge of automotive and/or truck systems, tools and technical resources and training to independently perform a variety of usually basic repairs and maintenance of automobile and truck vehicles

Understand and consistently demonstrate the proper use of equipment and tools used in such repair and maintenance and the need to maintain a clean, safe and organized work area

Ability to consistently provide exceptional customer service and improve customer service scores