Front Desk Attendant jobs in United States
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Troon · 1 day ago

Front Desk Attendant

Troon is seeking a Front Desk Attendant to serve as the first point of contact for guests at Chasing Aces Golf in Shreveport, LA. The role involves welcoming guests, managing check-ins, handling reservations, and ensuring a smooth start to their visit while maintaining high service standards.

Responsibilities

Greet guests warmly and provide a friendly, engaging welcome
Assist with check-in, including managing waitlists and reservations
Explain gameplay options, membership programs, and pricing
Process payments accurately and efficiently
Communicate estimated wait times and direct guests accordingly
Maintain a clean and organized check-in area
Answer guest inquiries regarding venue activities, menu offerings, and policies
Work closely with the Guest Services team to ensure a seamless experience
Uphold service and hospitality standards to enhance guest satisfaction

Qualification

Customer service experienceCommunication skillsCash handlingInterpersonal skillsStand long periodsPositive attitudeFast-paced environment

Required

Prior customer service, front desk, or hospitality experience preferred
Strong communication and interpersonal skills
Ability to work in a fast-paced, high-energy environment
Comfortable handling cash and electronic payments
Positive attitude and ability to engage with guests of all ages
Must be able to stand for extended periods and work in a dynamic setting
Availability to work evenings, weekends, and holidays as needed

Benefits

Competitive pay and tips.
Fun, team-oriented work environment.
Opportunities for growth and career advancement.
Discounts on food, drinks, and venue experiences.

Company

Troon

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Experience the world of Troon® at the greatest golf properties in the world the next time you play one of our luxury golf courses! Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.

Funding

Current Stage
Late Stage

Leadership Team

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Tim Schantz
Chief Executive Officer
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Geoffrey Fisher, CPA
Chief Financial Officer
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Company data provided by crunchbase