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Troon · 2 hours ago

Front Desk Attendant

Bossier City, LA

Full-time

Onsite

New Grad, Entry Level

Troon is a premier entertainment and golfing venue in Shreveport, and they are seeking a Front Desk Attendant to be the first point of contact for guests. This role involves welcoming guests, managing check-ins, handling reservations, and ensuring a smooth start to their visit.

Hospitality

Responsibilities

Greet guests warmly and provide a friendly, engaging welcome

Assist with check-in, including managing waitlists and reservations

Explain gameplay options, membership programs, and pricing

Process payments accurately and efficiently

Communicate estimated wait times and direct guests accordingly

Maintain a clean and organized check-in area

Answer guest inquiries regarding venue activities, menu offerings, and policies

Work closely with the Guest Services team to ensure a seamless experience

Uphold service and hospitality standards to enhance guest satisfaction

Qualification

Customer service experienceCommunication skillsInterpersonal skillsCash handlingPositive attitude

Required

Strong communication and interpersonal skills

Ability to work in a fast-paced, high-energy environment

Comfortable handling cash and electronic payments

Positive attitude and ability to engage with guests of all ages

Must be able to stand for extended periods and work in a dynamic setting

Availability to work evenings, weekends, and holidays as needed

Preferred

Prior customer service, front desk, or hospitality experience

Benefits

Competitive pay and tips.

Fun, team-oriented work environment.

Opportunities for growth and career advancement.

Discounts on food, drinks, and venue experiences.

Company

Troon

Experience the world of Troon® at the greatest golf properties in the world the next time you play one of our luxury golf courses! Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail.

Founded in 1990